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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
423 Reviews

423 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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May 03, 2024

Good service, but lacking the effort to address warranty concerns. Always an excuse on why not to fix my screen. Polite and ready to "sell" an additional product. More

by bwyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Bwyne, Thank you for taking the time to leave your review and share your experience with our service department. I apologize you feel as if we have not addressed your warranty concern. Please reach out to me directly so that we can discuss those concerns. Thank you again, and I look forward to speaking with you. Mike Allan Service Manager mallan@gettel.com 470-880-8010 ext. 101

April 27, 2024

The problem with my night vision sensor was overlooked when the car was serviced, the car was in a small fender bender the day after it was picked up from being serviced at your dealership, the body shop More

by max64078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have the paperwork with the names on me
May 02, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Max64078, I apologize that your experience did not meet your expectations. I would like the opportunity to discuss your concerns. Please reach out to me directly at your earliest convenience. Mike Allan Service Manager CDJR of Woodstock 470-880-8010 ext. 101 mallan@gettel.com

April 25, 2024

Good experience. They did the job promptly and well. Waiting room was easy to spend a few hours there, working on my laptop. More

by rsurfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Rsurfield, Thank you for taking the time to leave your 5 star review and for sharing your experience with Michael and our dealership. We appreciate you trusting us with your vehicle's service. We're happy to be able to provide our guests with a comfortable lounge that allows them the opportunity to use their time effectively.

April 22, 2024

Honest, they work with you in getting the right price for the service you requested or needed. More

by aajjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Aajjp, Thank you for your 5 star review and for trusting us with your vehicle's maintenance. We appreciate it very much.

April 21, 2024

Excellent Customer Service from all the team members at Chrysler dodge Jeep and ram of Woodstock More

by ocl44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Ocl44, Thank you very much for trusting us with your vehicle's maintenance and for sharing your experience with our service team, we appreciate it very much.

April 19, 2024

He was great to work with and very helpful! Excellent service from this jeep dealership More

by drueaikin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Neda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike - Service Director and Josh Raus
Apr 19, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Drueaikin, Thank you very much for taking the time to share your experience with our service department. We appreciate your 5 star review very much and look forward to see your Jeep for your next routine maintenance!

April 18, 2024

great service! quick & easy! justin was great & very attentive. kept me updated the whole time. thanks CDJR woodstock! More

by brookesnodgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Neda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Brookesnodgrass, Thank you very much for trusting us with your vehicle and for taking the time to share your experience with Justin. It means the world to us. We look forward to keeping you on the road for years to come!

April 18, 2024

Great Jeep dealership and service department, fast and easy to work with, very professional ! Would recommend ! More

by shanna.mcginnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Shanna.mcginnis, Thank you very much for recommending our dealership and for trusting us with your Jeep's service. We appreciate your 5 star review and kind words very much.

April 18, 2024

Personalized service from the time you show up and again at pickup. Top-notch and Great people! More

by jason59065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Jason59065, Thank you very much for taking the time to leave us your 5 star review and for sharing you experience with the team. We appreciate you trusting us with your vehicle's maintenance and look forward to keeping you on the road for years to come.

April 15, 2024

Mike Stewart was always professional and courteous. My concerns were always monitored until a resolution was achieved. I don't do surveys, but I feel his efforts deserve honrable mention. I hope I don' More

by lutherhollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Mr. Hollis, Thank you very much for taking the time to share your experience with Mike. We understand it's never a great day to have your vehicle in the shop but we truly appreciate you trusting Mike and the rest of the team with our Jeep. We look forward to keeping your vehicle in tip top shape!

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