Chrysler Jeep Dodge Bellevue

Chrysler Jeep Dodge Bellevue
120 116th Ave NE
Bellevue, Washington 98004
(425) 454-8411

Manufacturers: Chrysler, Dodge, Jeep

Most Reviewed Employees
Leith Ledger Leith Ledger
General Sales Manager
Greg Johnson Greg Johnson
General Manager
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Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:30 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 10:00 AM - 8:00 PM

Twenty-Four Month Rating: 4.3/5
16 Reviews
Chrysler Jeep Dodge Bellevue

Overall Score: 4 Star Rating4.3



About Chrysler Jeep Dodge Bellevue
Certified: Chrysler Jeep Dodge Bellevue
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Chrysler Jeep Dodge Bellevue has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Chrysler Jeep Dodge Bellevue
As a leader in Chrysler Jeep Dodge sales and service for the Seattle Washington metropolitan area, Chrysler Jeep Dodge of Bellevue has access to one of the largest Chrysler Jeep Dodge vehicle inventories including both new and used cars, trucks, vans and SUVs. At Chrysler Jeep Dodge of Bellevue, our dedicated Chrysler Jeep Dodge sales representatives will help you in researching your next automobile purchase.

At Chrysler Jeep Dodge of Bellevue, a Seattle Chrysler Dodge Jeep dealer, it is our top priority to provide our customers and patrons with:

Competative pricing on all Chrysler Jeep Dodge and preowned vehicles
A friendly and knowledgeable staff familiar with the full line of Chrysler Jeep Dodge vehicles
Convenient services andmore
amenities
The highest level of customer service
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photobug58
5/16/2012 3:36:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Tisdale

My Review of Chrysler Jeep Dodge Bellevue:
Came in to look at a Dodge Stratus. The car was detailed and ready for us. Dave was really friendly and helpful in the deal. The car had an issue that was resolved with a discount.

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sandish
10/22/2011 8:49:35 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: some guy from Texas

My Review of Chrysler Jeep Dodge Bellevue:
I have never had a worse experience with a dealership. EVER.
My husband decided he was going to buy me a new car. Wow! And he knew I had always wanted a Jeep Wrangler, so told me to start looking. I did, and discovered exactly what I wanted, a Wrangler Sport in Deep Cherry. There were not too many new ones in the area, but the Bellevue dealership had three in their inventory, all of which would have worked for me. I printed out the window stickers of the ones I was interested in and drove down on a Friday afternoon, around 2:30. Walked up to the Jeeps and looked around. For a good 15 minutes. No salespeople came out, and they definitely saw me up there checking them out. I found two of the ones I was interested in, but not the third. Interesting, but that trip at least I was just confirming the color I wanted. Still, I had some questions it would have been great to get answered about the differences between the 2011 & 2012, incentives, etc. I drove off without even being acknowledged.

We went back that evening to look at the Jeeps together. Again we were initially ignored by multiple salespeople, but proceeded up to the Wranglers. A salesman met us up there, and unfortunately I do not remember his name, likely because I repressed every possible memory of the evening. He said he was new and slow, but would help us if we wanted. I told him I had three cars I was interested in looking at and we were trying to identify these. It was dark and my husband went in search of his flashlight. The salesman invited us inside so that we could look these up in the computer in the light. He started asking us what type of vehicle we wanted, I reiterated that I had the window stickers on the ones I was interested in. He didn't seem to acknowledge this, asking me characteristics of the car I wanted (and making me identify Wrangler, Sport, Cherry Red, etc.), all the while my husband is telling him we have the VIN numbers on the SPECIFIC CARS WE WERE THERE TO LOOK AT. He finds one, points to it on the computer, and says "Can we make a deal on this car?". I state firmly again that I am there to look at three specific cars and would like to do so. He says "So, you want to buy this car?". No discussion about Jeeps, Wranglers, no offering to take me out on test drives, nothing. I tell him I had not been able to find that car earlier that day and am wondering if it is even still there. He says he'll go get it. It becomes obvious after ten or fifteen minutes that no one can find the car, and honestly if someone had come over and said "You know, we don't know where this car is, would you like to drive another?" (recall, I had the window stickers for three of them! Not that he seemed to care about this.), I'd have been fine with that. Instead he drives up with another--the most expensive model--and says "here's that car". I know it's not the same one--different year--and tell him so and ask him if they don't have the first car. He says "They are the same car" (they weren't, a 3K and 2011/2012 difference). I reiterate that I'd like to look at two of these three cars first, and go off in search of my husband who is trying to find the missing vehicle. It's definitely not on the lot, there is still another Jeep up there that I was interested in, but I've decided I most definitely never want to see this salesman again. He corners us in the lot and starts telling us that none of these things matter, he'll make the deal at whatever dollar amount we want, what will it take to make the deal, these are the same car, they drive the same, I'll sell it to you at the right price. I honestly have never run away from a salesman--even at the sleaziest used car lot on Auroroa--in my life. When he turned away, we took off. My husband had the foresight to move our van so that it was facing out in the parking spot right at the entrance, thank god.

It wasn't just the pushy sales tactics, it was that they were so poorly executed! We hadn't said five words to each other when he said "Can we make a deal tonight". We had TONS of questions about the vehicles that he didn't even think about addressing, he didn't even talk to us about the vehicles! This was a situation where we were fully expecting to buy one of the cars on their lot this weekend, had we gotten a decent salesman. They have three cars that are EXACTLY WHAT I WANT on their inventory. And I never plan on going back. Ew.

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jason t
10/21/2011 3:08:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jon, jeff and Janup

My Review of Chrysler Jeep Dodge Bellevue:
I was vary pleased with both the sale price of the jeep I purchased and the return I got on my trade. I will be back for my next vehicle in the future for sure..

Thanks

Jason T

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plamont
10/14/2011 11:04:48 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: MIke Paulsen, Janup Abasili

My Review of Chrysler Jeep Dodge Bellevue:
We were in Bellevue for other reasons but decided to do some shopping for a used truck. We were very impressed with Mike. He listened to what we wanted/needed and gave us quite a few options including pricing for a new truck, used trucks close by, and trucks available at lots further away (Spokane, Colorado, etc.). There was no high pressure at all. We tried out a truck that sounded right, got a price and left for our meeting. We had plenty of time to talk it over away from the dealership and talked with Mike a few times via cell phone before deciding to go back to the dealership and work out a deal. The paperwork took longer than we wanted to spend but was handled efficiently and with no stress by Janup. We hope it was a win/win experience......we love the truck!!
Pat & T.J.

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psmith2519
9/12/2011 12:44:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Daniels Ed Friend

My Review of Chrysler Jeep Dodge Bellevue:
Friendly, does not use the structured sales approach, willing to work with the customers via telephone. Willing to discuss the trade items and give fair evaluation.
Satisfied with the sale and price. Would like to see a little less time on the checkout as to creation of forms both in sales and finalizing.

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aastrongman
9/5/2011 1:09:07 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marcus Bayly and manager Jeff

My Review of Chrysler Jeep Dodge Bellevue:
Great dealership experience, low/no pressure from Marcus, great negotiating/price with the sales manager Jeff....all in all, a pleasant sale; laid back yet experienced, knowledgable, and fast! Even the finance guy came through, and got me a great deal on a 5-year drivetrain warranty...thanks!

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chone81
9/1/2011 7:34:20 PM

Overall Score: 1 Star Rating   1.4  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Eddie Friend, Used Car Manager

My Review of Chrysler Jeep Dodge Bellevue:
Bellevue Chrysler, Jeep, Dodge ACTS LIKE LEMON LOT

I recently purchased 2000 VW Jetta with less than 50,000 miles on it. Less than a month after purchasing, check engine "Malfunction Indicator Lamp" came on and dealership gave me "sold as-is" spiel regardless of 60-Day Guarantee posted on website. Dealership shop says they cannot help because they do not have diagnostic equipment (even though car manual says that "generic scan tool" can be used) and manager says they won't pay to have it diagnosed. I am extremely angry that the dealership took the money and washed their hands of any basic obligation to help make this sale right. They might as well be a lemon lot. As far as I'm concerned, their reputation has tanked and I would not recommend anyone to this dealership.

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omanchan
8/27/2011 12:34:15 AM

Overall Score: 5 Star Rating   4.7  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Paulsen & Darren Faller

My Review of Chrysler Jeep Dodge Bellevue:
I enjoyed working with both Mike and Dennis. Mike was conscientious as a salesman that listens to the client. He followed through and listened to my needs as a client. Dennis was also attentive and did not do a hard sell. I was leaning towards buying a Ford 250 but the the Ford dealership sales manager was indifferent to my needs. I decided to check out Dodge a few minutes away. The Dodge dealership was cordial and made me feel like a client that had purchased before. I will recommend this dealership and the sales staff to my friends.

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HKL
8/22/2011 4:24:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marcus Bayly, Janup Abaslli and the sales manager (missed his name)

My Review of Chrysler Jeep Dodge Bellevue:
I had a great experience working with Marcus and feel that I got a great deal on my new car and trade in! Thanks for making the process run so smoothly! I will certainly recommend your team to others!

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Cb3636@comcast.net
8/15/2011 11:50:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Hal Grant

My Review of Chrysler Jeep Dodge Bellevue:
We walked in with the typical "we dont want to be here but we have too" attitude, and it was rapidly becoming less painful with Hal's help.
Hal was professional and courteous without being overbearing. He was extremely personable and we we felt like we could trust him to do for us what was best.
Nobody wants to spend their Sunday in a car dealership, but in the end he had some good stories and great life experiences to share with us and we appreciated his time.

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