I previously met Ingrid at Heintz Toyota in Mankato over 2 years ago when I purchased a 2007 Honda Accord. In search of an SUV I went back to Heintz because of the great experience I had with Ingrid, unfortunately she had left. After dealing with a sales representative at Heintz who provided me with estimates of below trade-in book value for my Accord and above retail value for the Chevrolet Tahoe I wanted to purchase, insulting me with "I didn't clearly understand how to purchase a vehicle... " I found Ingrid on Facebook and connected with her at Chuck Spaeth Ford. On Friday 10/25 I ventured out, test drove a 2004 Yukon, was provided an excellent trade in price for my vehicle, that was compared across 4 different sites such as Kelly Blue Book, NADA, an auction etc.. and purchased the Yukon I test drove with comparable retail price the same day!! From the minute of walking in the door, every employee at Chuck Spaeth Ford greeted me with a warm and friendly smile... Ingrid, we of course picked up right where we had left off. She remembered the 2007 Pontiac G6 I traded in at Heintz for the Accord, she remembered my son's name, where I worked, that I was attending school... it was as if we had never lost touch... Never have I ever felt so comfortable in a position of purchasing, on both occasions. Ingrid is a down to earth, warm, caring and relatable individual. She provided me with excellent value for my purchase. If you are looking to purchase a vehicle and experience value and respect...I HIGHLY recommend Chuck Speath Ford, especially Ingrid Skelley!!