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Ciocca Ford

Quakertown, PA

4.4
1,561 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 1,561 reviews

October 26, 2025

This was probably the most enjoyable car buying experience I have ever had. Cory & Kristopher were amazing! More

by jay.mancinelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McNulty
Oct 27, 2025 -

Ciocca Ford responded

Hi Jay, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

October 26, 2025

Service was fast and precise. Oil change and tire rotation was done performed quickly and correctly. More

by THEROYALCHILD
Recommend Dealer
Yes
Oct 27, 2025 -

Ciocca Ford responded

We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

October 25, 2025

I don’t have a problem paying for good service at dealerships, I really don’t. I could’ve had a starter put in my truck for a lot less money, but I know I’m getting good quality parts from Ford. Cha More

by Harford78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Ciocca Ford responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration regarding the diagnostic fee — we understand how unexpected costs can be disappointing. We’d like the opportunity to discuss this further and review your visit in detail. Please reach out to our Service Manager at your earliest convenience at (215) 536-8600 so we can address your concerns directly and work toward a resolution. We value your business and appreciate the chance to make things right.

October 25, 2025

New to the area and first time using Ciocca. What a great experience! Scheduling the appointment and the valet service was seamless (and the valet service was a very pleasant surprise). I also More

by JOHNPWILSON83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Oct 27, 2025 -

Ciocca Ford responded

Hi John, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 24, 2025

I Can Trust the work. they provide for me that's the important part.There customer service relationship with me and explaining any Questions about my RV is really important More

by JOBWELLDONE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Klement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Ciocca Ford responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 24, 2025

Great customer service and communication . .reliable and and trustworthy..would refer to family and friends More

by SJSUTERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Batori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Henninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Smith
Oct 27, 2025 -

Ciocca Ford responded

Hi Sjsutera, thank you for sharing your positive experience with our team's Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

October 24, 2025

I can always count on your service team to get me an appointment, diagnose the problem quickly, resolve the issue permanently, all at a fair price. Stephanie is the best! Ciocca fortunate to have her More

by BAL110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Ciocca Ford responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 23, 2025

This is a great dealership. A lot of fun and hard-working salespeople. They did exactly what they promised and kept to their word on the deal when my truck finally came in. More

by inventor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
Oct 23, 2025 -

Ciocca Ford responded

Thank you for the great review! We’re thrilled to hear that our team delivered on their promises and made the experience enjoyable from start to finish. We appreciate your trust and hope you’re loving your new truck!

October 20, 2025

I asked them to check my oil because my light keeps going on. They did not check it. They did do a diagnostic for the nonstarting problem that I had the night before. More

by JENN94BLUE
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Good
October 19, 2025

Entire staff was friendly, professional and made the entire process a great experience. Highly recommended Ciocca. More

by rfsully007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Maley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Carl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Ciocca Ford responded

Thank you so much for the great review, rfsully! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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