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Ciocca Ford

Quakertown, PA

Overview
Employees
Reviews
Vehicles
4.6
1,474 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 1,474 reviews

August 04, 2025

Always gets the job done on time. Never have I ever had a complaint about the service I received at service department. More

by MARSUL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Klement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Henninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 04, 2025

I compare cust Service to when I bought my car and it is not what it was More

by HARVEYMIHARV
Recommend Dealer
Yes
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August 03, 2025

Amazing experience and went above and beyond in customer service Thanks to the service manager as well for answering all my questions. More

by chip2724
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Good
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Aug 04, 2025 -

Ciocca Ford responded

Thank you very much for such a great review, Chip! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 02, 2025

I had a nail in my tire and they got me in within the hour and did an oil change and fixed my tire in just an hour More

by EHART1404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Ciocca Ford responded

Thank you for sharing your experience! We're glad we could help you quickly by fixing your tire and getting that oil change done within the hour. It's great to know we could get you back on the road without delay. We appreciate your trust and look forward to assisting you again whenever you need us!

August 02, 2025

They went out of their way to find what I was looking for. The salesman drove over an hour and a half to another dealership so he could get it back in time for me to test drive it. They were all great to More

by spepe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Carl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Ciocca Ford responded

Thank you so much for sharing your experience. We're thrilled to hear that our team went the extra mile to help you find exactly what you were looking for. It's that kind of dedication we aim for with every customer. We're glad the process was smooth and that everyone was great to work with. Enjoy your new vehicle and thank you for choosing us!

August 01, 2025

The service was as described, the issue I had was when I called and made the appointment for my 2024 Ford truck the scheduler mad my appointment for Ciocca Chevrolet not Ford! I had a schedule conflict and More

by JOSHERWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Kot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The F250 truck guy at Ciocca Ford does a good job
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Aug 04, 2025 -

Ciocca Ford responded

Thank you for sharing your feedback. We’re glad the service itself met your expectations, but we apologize for the mix-up with your appointment scheduling. We appreciate you letting us know so we can work on improving our process to avoid confusion in the future. Thank you for your patience, and we hope to provide a smoother experience next time you visit us.

July 31, 2025

Service was done in the time frame I was told it would be done . Good explanation of what was done More

by LADECICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Ciocca Ford responded

Thank you for your feedback! We’re glad to hear your service was completed on time and that our team provided clear explanations. We appreciate you choosing us and look forward to serving you again in the future.

July 30, 2025

Very Polite. Willing to take the time to show you cars. Answered all of my questions. More

by JRTECH114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Carl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Ciocca Ford responded

Thank you for the kind review! We're glad to hear our team was polite, took the time to show you around, and answered all your questions. We’re here to make sure you feel confident and informed every step of the way. We appreciate you stopping by and hope to see you again soon!

July 26, 2025

Work completed in time frame. Friendly staff. Estimated price ended up being final price. Detailed Work performed listed on invoice More

by ARMAX057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Smith
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Aug 04, 2025 -

Ciocca Ford responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 25, 2025

Cory McNulty (curiously not listed below) was knowledgeable, professional and didn't "hard sell" - main reason we came back to work with him More

by kycamgroup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory McNulty
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Jul 25, 2025 -

Ciocca Ford responded

Thank you for the thoughtful review! We’re so glad to hear that Cory McNulty made such a positive impression with his professionalism and no-pressure approach—that’s exactly the experience we strive to provide. We appreciate you coming back to work with him, and we’ll be sure to recognize Cory for a job well done. Thanks again for choosing us!

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