"My SERVICE GUYS"
Where to begin....I was looking for a vehicle, did not buy from Ciocca. Could not negotiate a deal. Bought from Fred Beans (FB). BIG MISTAKE!! After driving vehicle noticed "wobble" front rt tire. Took it to FB, Basically got run around after three times of driving down there they could not figure out what the problem was, but it was safe to drive. I should not worry. WHAT..I take my grandbabies in this vehicle. So I went to Ciocca in Quakertown. They found the 1st problem right away, still "wobble" dug deeper found 2nd problem. Still not right. Mike Kardane very patient with me. I'm Pa Dutch, have a little temper. So now I meet Mike MInniti. Could not do enough to help me out. (I gave him a little of my Pa Dutch, too.) Still feeling "wobble". Seth, the mechanic, helped also. FINALLY, everyone drives it, sends info to ford and ITS FIXED. THANK YOU THANK YOU THANK YOU.
I will never ever recommend FRED BEANS to anyone. I figured out that this vehicle must of had a lot of problems when it was sold to me, but I was not informed of. And I am sure it was in some kind of accident based on all the specific problems that were fixed by Ciocca. But of course I can not prove it. But I still blame FB for selling me a supposedly certified vehicle.
(I have some very strong Pa Dutch words here, but can't spell them, I can only say them.)
But so anyway, back to Ciocca.
Mike M, Mike K, Tim and Seth thank you for your patients, understanding, hard work and perseverance. You are definitely my go to guys for all my vehicle needs.
And I feel very safe driving my grandbabies in my FORD.
They did a great job and in a timely manner :) they always try to keep me up to date with anything they see that might need repair !!!!!
We brought our Flex in to Ciocca Quakertown PA recently. They did an awesome job with what needed attention, Tim in service was very accommodating with a loaner, very courteous, and attentive when telling him what issues we were having, very professional, nice crew from Tim, to the receptionist, to the nice girl who arranged the loaner!