Ciocca Hyundai
Quakertown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 711 reviews
I was looking for a new vehicle and after I made My I was looking for a new vehicle and after I made My choice and started the paperwork I drove 1 Last car and loved it. The dealer was very patient I was looking for a new vehicle and after I made My choice and started the paperwork I drove 1 Last car and loved it. The dealer was very patient And started the process over without any problems. My family has dealt with these guys for years and I really see why. More
For six months I have been waiting for the Hyundai Veloster to be released, along with a lot of other people! Many Hyundai barely knew anything at all of this car and even now after it's release many Veloster to be released, along with a lot of other people! Many Hyundai barely knew anything at all of this car and even now after it's release many can't even pronounce "Veloster". Phil knows the car and has kept me informed every step of the way. No wonder their first one was sold right away. No outrageous markup like some other dealers and so very friendly. The cars were no sooner off the truck when Phil called me for a test drive. He even offered to pull it under cover because of the rain. The sold car went to someone on the same forum I am on and he also recommends Ciocca 100 percent. More
Appreciated the honest exhange about model availability and its pricing. It was most helpful being picked up at the house in order to take delivery. Overall a very positive experience and its pricing. It was most helpful being picked up at the house in order to take delivery. Overall a very positive experience More
The dealership was spotless I have OCD for cleaning and it even meet my standards first time that has ever happened in my life. The customer service advisior went over and beyound turned on Disney for my 8 it even meet my standards first time that has ever happened in my life. The customer service advisior went over and beyound turned on Disney for my 8 year old daughter.That really meant a lot to me at other dealerships that I have bought cars from you could tell they didn't want kids there one example would be Haldeman Ford Alllentown PA.What I don't understand is why you don't have more of the market-with what you have,the quality,and the waranty you offer I would challange people to try your car and if you don't like after 3 months you owe us nothing. You really have a great product and you don't play games My Best Regards B Neefe 302-236-5312 More
We came to Ciocca Hyundai in Quakertown after researching the Sonata online with Consumer Reports and finding out that they had excellent ratings! A friend also had one and loves it! Seeing from their websit the Sonata online with Consumer Reports and finding out that they had excellent ratings! A friend also had one and loves it! Seeing from their website that Ciocca Hyundai had a used 2011 on the lot, we headed up to Quakertown. We were definitely planning to buy a used car. We'd visited another used car dealership earlier in the day and had a used 2011 Sonata sold right out from under us as we watched. When we got to the Ciocca Hyundai dealership, salesman Bill Ripka greeted us outside. We inquired about the used 2011 and were told that it just sold, too! He explained to us how much they are in demand. But he asked if we had any interest in a new Sonata. We said no but he asked to just have 10 minutes of our time to show us how affordable a new Sonata could be. Bill showed us the most reasonably priced new Sonata on the lot. It was only $2,500.00 more than the price we were prepared to pay for a used car. He also explained that the warranty would be longer for a new car and that we had some discounts available to us. Bill was very knowledgeable and passionate about his product. He explained how highly rated these cars are and how much it would be to our advantage to purchase a new one. He checked out every possible discount available to us and really seemed to care about our need to spend as little as possible. We found him to be honest and straight-forward about the product he is sells. He clearly loved and believed in his product. Bill gave us a discount for already owning another Hyundai. We also got money for our old car that had a bad motor. He spelled out our interest rate and made sure we understood how low it would be. He answered every question we had convincing us that we were indeed able to afford a new car! We were thrilled to know that it was within our reach to drive a brand new car out of the lot that day. When we decided to buy the car, he took us out and explained every button and feature of the car, introduced us to the staff and gave us a tour of the facility for future maintenance needs. We were very impressed with the integrity we found there and with all of the staff. We would highly recommend this dealership to any of our friends and family. More
Great knowledgable service. Everyone was friendly and willing to work with me to get the car I wanted at the price I wanted to pay. Even stayed past closing to make the deal happen. Bill Ripka my sal willing to work with me to get the car I wanted at the price I wanted to pay. Even stayed past closing to make the deal happen. Bill Ripka my sales representative was friendly and honest. Great overall experience. More
Ciocca Hyundai of Quakertown, PA deserves a 5 star rating in all areas. Primarily, I received top dollar for my trade in, but more importantly , Bob, the General Manager, took the time to listen to our situa in all areas. Primarily, I received top dollar for my trade in, but more importantly , Bob, the General Manager, took the time to listen to our situation, took into account our price range, and acted based upon our best interest. Bob communicated with his sales associated, Brian, his recommendations on a car choice that would suit our needs. Brian showed us cars in the top and bottom of our price range. He did not swindle or push us to go in either direction; instead, Brian described the cars' features and the differences between the Sonata and Elantra (as well as the trim levels). Brian demonstrated extreme patience with my indecisiveness, and willingness to answer my questions. Since I have never leased a car before, Brian also took the time to explain how a lease works. In addition, Brian remained enthusiastic throughout the entire process, even when I asked to look at the car one more time before I made my decision. Also, Brian had no problem looking into how a different trim would change my payment. Once we made our choice on the 2011 Sonata, Brian introduced us to the service department manager, which reflects that at Ciocca Hyundai, they care about building a rapport with their clients. However, what impressed me most was the time Brian spent to explain the features of my new car, while sitting in my car with me. Brian helped me setup the bluetooth, demonstrated how to use the XM radio, heating/cooling controls, automatic lights, etc. Whoever says buying a car is a pain staking process, must not have bought at Ciocca Hyundai. More
I went to 2 other Hyundai dealers to inquire about a blue Tucson and had been told by both that they did not have one and that was it. Heather proceeded to get it done and in a half hour the vehicle was loca Tucson and had been told by both that they did not have one and that was it. Heather proceeded to get it done and in a half hour the vehicle was located and they started the process of obtaining it and had it delivered the next morning. You cannot get service better than that. This dealership is not close but we woild purchase or lease from them again. More
Mark was very helpful as we looked for a used car for my daughter and ended up getting her a new Elantra and a new Santa Fe for myself! Mark was very knowledgeable and figured out what we needed and showed daughter and ended up getting her a new Elantra and a new Santa Fe for myself! Mark was very knowledgeable and figured out what we needed and showed us the best choice. No pressure, extremely nice and respectful. Definitely will be a return customer! Love both cars!!! Finance department was great and really worked with us. More
Overall great experience! John was very friendly and knowledgeable of the cars on the lot. He didn't pressure me to look at anything and was able to answer all of my questions. I would definitely recomm knowledgeable of the cars on the lot. He didn't pressure me to look at anything and was able to answer all of my questions. I would definitely recommend this dealership to family/friends who are looking for a new or used car. I love my new Hyundai! More