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Ciocca Nissan of York
York, PA
517 Reviews
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517 Reviews of Ciocca Nissan of York
December 26, 2011
After writing an earlier review on 12-23-2011 of dissatisfaction I was contacted by Mr Dennis the service manager on 12-26-2011 and he was happy to take care of all of our needs and we are standing dissatisfaction I was contacted by Mr Dennis the service manager on 12-26-2011 and he was happy to take care of all of our needs and we are standing by for a call to let us know when to pick our car up. We may have gotten off to a rough start but thanks to Apple Nissan commitment to customer satisfaction they gladly accomodated us and we are truly grateful. Well done Apple Nissan. More
by eryckas1
Employees Worked With
Mr. Dru Hake (asm) Mr. Dennis (sm) Mr. Bob Darr (gm)
Helpful December 02, 2011
I agreed to a deal with the salesman and the Sales Manager. Planned on coming back later that afternoon to pick up car. They would not honor what we agreed too. The salesman stated that the manager Manager. Planned on coming back later that afternoon to pick up car. They would not honor what we agreed too. The salesman stated that the manager did not understand the deal when he agree too it. The Sales Manager had no problem when we discussed the purchased. He asked what it would take to make the deal. I stated what I would accept which was over 10% more than I wanted to pay. We shook hands on the deal and he informed the saleman to make it happen. Later they refuse to honor our agreement. More
by albeers
Employees Worked With
Chris Sibole
February 22, 2011
Jimmy was a great salesman to work with. Very knowlegable individual and was about to show me how everything in my new car worked. They even let me have the car all weekend before I bought it. knowlegable individual and was about to show me how everything in my new car worked. They even let me have the car all weekend before I bought it. Overall I'm very pleased with my experience at Apple Nissan and with Jimmy, I highly advise going to these guys first before all others! More
by smcdowell77
Employees Worked With
Jimmy Kompotiatis
February 15, 2011
Jimmy was extraordinarily helpful in our vehicle purchase. Nothing like Angela M. over at apple chevy. Very smooth transition. Very knowledgeable and negotiable. I left very confident that I got the purchase. Nothing like Angela M. over at apple chevy. Very smooth transition. Very knowledgeable and negotiable. I left very confident that I got the best possible deal. Not to mention he was very friendly and courteous. More
by Mnardone
Employees Worked With
Jimmy kompotiatis
February 13, 2011
We originally came in to test drive a Rogue. When we got back to the dealership I asked about a Altima. He said he had one that only had 700 miles on it. We test drove it and sat down with him for him to back to the dealership I asked about a Altima. He said he had one that only had 700 miles on it. We test drove it and sat down with him for him to show us the payments. I explained that I wanted to test drive some other models of AWD vechicles and John came over and asked what it would take to sell a car. We were not trading in my car because it was only worth maybe a few hundred dollars - had 230,000 miles, a bad transmission, burning oil, they offere us 3,000 trade in for it. So we bought an Altima. Everyone was great - it was right on closing time and they stayed late. I would recommend this dealership to anyone. More
by sftballmom38
Employees Worked With
Jimmy Kompotiatis, John
February 12, 2011
We have bought 3 vehicles at Apple Nissan and are about to buy the 4th. They are a friendly pleasurable bunch to do business with and we've never had a problem with this dealership. We were in for an oil to buy the 4th. They are a friendly pleasurable bunch to do business with and we've never had a problem with this dealership. We were in for an oil change and to have fog lights and vent visors installed on the Juke today. Everyone was pleasant as always and the work was done properly and efficiently. I'll be back in a week or so to buy my new Frontier. Dwayne and Mike from Hanover, Pa. More
by dwaynel_590
Employees Worked With
John, Patrick, Dru, Dennis, Greg, Michael
November 06, 2010
I purchased a new 2008 Nissan Armada from these guys with the extended warranty to 100,000 miles. I have had my service work completed at Apple Nissan since then. I had my car in for warranty work on my dri the extended warranty to 100,000 miles. I have had my service work completed at Apple Nissan since then. I had my car in for warranty work on my driver's seat last spring-- my miles were still under 36,000-- and they took my seat apart and fixed the problem. This fall I noticed that the cushion was not right on the back upright side of the seat that was worked on and it was painful to drive the car for long distances. I took it in today Nov 6, 2010 with 39,000 miles on it and was told there was a slice in the cushion that was allowing the metal to rub against the seat cloth and it would cost over 300.00 for parts plus labor and the warranty did not cover it. Needless to say this disturbed me because when I bought the car the dealer said the extended warranty would cover the entire car bumper to buper which was the reason I purchased the warranty so I declined to have the parts ordered. My last car was a GMC Yukon and I had a part go out 2 months after the warranty expired and GMC replaced the 2,400.00 part all I had to do was pay for the labor. I proposed this but was told no. I got the paperwork and went to get in my car. When I checked my car, the seat was still apart so I had to get the service technician to put it together before I could leave. I keep all the paperwork from service and recalls in my glove box so I know what and when I have had my car worked on. So while I was waiting to get my seat put back together I looked at my complimentary inspection sheet that was stapled to today's paperwork. I noticed that this time it said my battery was good and my brakes were listed at 6 and 7 cm. I was in for a recall in October and remembered that they told me I needed a new battery. I got the paperework from October 9, 2010 to double check and sure enough it said that I needed a new battery and would need new brakes soon because these measured at 4 cm. I went back to talk to Greg about this and he just said I do not know how they could be different and went back to eating his lunch. I told him I would be contacting the better business bureau and left. As I drove home and cooled off a little I figured I would try to find a place to rate them on the internet and would try to contact the management on Monday. I have recommended this dealership numerous times since I purchased the car but now in good conscience I can not. More
by JECook79
Employees Worked With
Greg Forry, Greg Forry
