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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
356 Reviews

1400 S 33rd St

Philadelphia, PA

19146

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Showing 356 reviews

July 21, 2026

Working with Will was a great experience. He was knowledgeable, honest, and never made me feel pressured. He took the time to answer all of my questions and made the entire buying process smo More

by bacemint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
July 14, 2026

Will my salesperson was very friendly, knowledgeable and worked with both my wife and I (We both bought a car) and this was the second time we have had interaction with him. I feel we received a fair deal More

by blackbullet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jul 16, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for this great review! We're happy to hear that Will was able to get both you and you wife a great deal as well as staying within your budget. It's great that our staff was friendly, and that you enjoyed our state of the art facility. Congratulations on your new Subaru Outback! Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you for your first service! - Ciocca Subaru of Philadelphia

July 14, 2026

I had a wonderful experience at Ciocca Subaru dealing with Will. The whole process was A+ More

by TomH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jul 16, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the 5 stars, Tom! We're happy to hear that Will was able to provide you with an A+ experience during your visit. Thank you for trusting Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

July 13, 2026

I left feeling incredibly uneasy and anxious, completely regretting my purchase the entire way home. More

by Hindsight_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Chaney
Jul 20, 2026 -

Ciocca Subaru of Philadelphia responded

We're sorry to hear that you felt this way after your purchase. This is not the experience we want our customers to have. If there's anything we can do to help, don't hesitate to contact us directly at (215)-608-4100 and ask for a manager, - Ciocca Subaru of Philadelphia

Jul 21, 2026 -

Hindsight_99 responded

Thank you for the response, but as management is already aware, I tried to resolve this situation directly before leaving this review. After exchanging several emails with leadership and getting nowhere, I realized my concerns were not going to be addressed. I have purchased 3 SUVs from this dealership in the past. This was my 4th transaction with Ciocca Subaru of Philadelphia, but the way I was treated as a returning, loyal customer was unacceptable. The experience left me feeling completely uncomfortable and uneasy, and it left a terrible taste in my mouth regarding how this business operates. Because of how this was handled, I have given up on trying to work with management, and I will not be returning for any future vehicle purchases or service.

July 03, 2026

Will is an excellent salesman! He listened to my needs and didn't pressure me. He made the process significantly easier and less stressful as a first-time car buyer. More

by pkatarn2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jul 06, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the 5 stars! We're happy to hear that Will listened to your needs, never pressured you, and was able to make the car buying process easier and less stressful for you very first vehicle purchase. Congratulations on your new Subaru Crosstrek! Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

July 03, 2026

The service was great and thorough and the attention to detail was very much appreciated More

by Allie5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jul 06, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review, Allie! We're happy to hear that Will provided excellent customer service and showed great attention to detail. Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

June 15, 2026

I went to Ciocca Subaru and was a long time Chevy person. wanted something different and well rated. Ken showed me many cars, spent lots of time getting into something that was a good fit. The manager and More

by jsica12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
Jun 16, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for this wonderful review! We're happy to hear that Ken showed you all your options, took the time getting you into something that was a good fit, and even searched for the right color and got you a great deal. Congratulations on your new Subaru Crosstrek! Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

June 13, 2026

Will is an intelligent, honest, upfront salesperson for Ciocca Subaru of Philadelphia. Did a masterful job representing his dealership, the Subaru I purchased, and himself. I'd give him ten stars instead o More

by 144ashland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jun 19, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the 5 stars! We're happy to hear that Will was intelligent, honest, and transparent throughout the sales process. It's great that he did an amazing job of representing himself as well as the dealership. Congratulations on your new Subaru Crosstrek! Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

June 02, 2026

We recently had a truly fantastic experience at Ciocca Subaru, and I cannot recommend them highly enough. From the moment we arrived, Will provided true white-glove service that made the entire car-buying More

by Bh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jun 02, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review! We're happy to hear that Will made the car buying process smooth from the second you walked in. It's great that he guided you through each step without pressuring you while also being professional and proving his own advice and explaining benefits. Thank you for your kind word, Will is a valued member of our team, and we will be sure to pass them along. Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

May 30, 2026

Will was so helpful and made the buying process easy. Everyone at Ciocca was very kind and answered all the questions I had. Would recommend! More

by depaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Jun 02, 2026 -

Ciocca Subaru of Philadelphia responded

Thank you for the positive review! We're happy to hear that Will was helpful, answered all your questions and concerns, and made the car buying process easy. Congratulations on your new Subaru Crosstrek! Thank you for choosing Ciocca Subaru of Philadelphia and we look forward to seeing you at your next visit! - Ciocca Subaru of Philadelphia

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