Ciocca Subaru of Philadelphia

We recently had a truly fantastic experience at Ciocca Subaru, and I cannot recommend them highly enough. From the moment we arrived, Will provided true white-glove service that made the entire car-buying Subaru, and I cannot recommend them highly enough. From the moment we arrived, Will provided true white-glove service that made the entire car-buying process incredibly smooth and stress-free. Will expertly guided us through every single step of the process. From a thorough and no-pressure test drive to the actual purchase of the vehicle, his professionalism and expertise were evident. He even went above and beyond by seamlessly helping us navigate our insurance setup and thoroughly explaining all the ancillary benefits/services available to us. If you are looking for a premium, top-tier car buying experience, go to Ciocca Subaru and ask for Will. Highly recommend! More

Will was so helpful and made the buying process easy. Everyone at Ciocca was very kind and answered all the questions I had. Would recommend! Everyone at Ciocca was very kind and answered all the questions I had. Would recommend! More

The people at Ciocca were so quick to answer my emails and questions. Everyone I worked with was so nice, especially Kenneth who walked me through all of the car tech and even showed me around the engine! and questions. Everyone I worked with was so nice, especially Kenneth who walked me through all of the car tech and even showed me around the engine! The people at Ciocca made the process easy but not rushed. Would definitely recommend them to anyone!! More

We had an excellent experience at Ciocca Subaru and with Ben in particular. Ben was very friendly and informative and answered all of our questions. He took the time to be sure we were completely satisfied Ben in particular. Ben was very friendly and informative and answered all of our questions. He took the time to be sure we were completely satisfied with all of the details of the vehicle, and offered additional features without pushing those we weren't interested in. He made what could have been a stressful experience in buying our first car very smooth and easy and enjoyable! We were very happy to have chosen Ciocca Subaru and got to work with Ben! More

Kenneth made the process simple and straightforward. Very professional and helpful, I recommend working with him Very professional and helpful, I recommend working with him More

Absolutely fantastic! I had a good idea of what I wanted and after a quick conversation, Will had the right car for me. I didn’t even have to look at anything else. He nai I had a good idea of what I wanted and after a quick conversation, Will had the right car for me. I didn’t even have to look at anything else. He nailed it 🎯. We made the financial numbers work right there and I left with my Crosscheck and a huge smile. A million stars for Will ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Thank u guys for everything so much! ! Very good buy!! I am satisfied so far! ! Very good buy!! I am satisfied so far! More

1. The person who inspected my car said I needed new wipers when they were replaced 12/27/25 - less than 4 months ago. After I objected, they "re-examined" and said it was plant debris but wipers were wipers when they were replaced 12/27/25 - less than 4 months ago. After I objected, they "re-examined" and said it was plant debris but wipers were otherwise fine. 2. After I had 2 new tires installed last summer, the TPMS system no longer worked ... I called Ciocca and was told I could go in on Saturday to wait for service. I could not waste one of my 2 days off waiting to fix something that I should not need to fix so I said forget it. When I went to Ciocca this time, they said the problem was the batteries that coincidentally failed at the same time I had the new tires installed. The customer service rep did agree to reduce the charge to replace the sensors but I never should have been charged in the first place. Later, I remembered that I found a part of the sensor in my driveway shortly after the TPMS system failed. I did show it to the service person stating that I knew the sensor was damaged and that they took advantage of an older single female client. 3. I also had 2 tires replaced this time and now the ride is VERY noisy - wonder what they screwed up this time?! I will never return to Ciocca and I will never buy another Subaru! More

It was my first time buying a car, and Will Chaney was such an amazing help and very welcoming. He was kind, patient, and made sure everything was perfect. He’s an excellent asset to this company; they co such an amazing help and very welcoming. He was kind, patient, and made sure everything was perfect. He’s an excellent asset to this company; they couldn’t have anyone better. I appreciate you so much, and thank you again from the bottom of my heart. Everybody, go buy a car with Will! LOVE YOU! More

It was my first time buying a car and Will Chaney made it so easy and smooth. He was so knowledgable, helpful, patient, and kind throughout the process. I felt very well equipped and calm and ready for the p so easy and smooth. He was so knowledgable, helpful, patient, and kind throughout the process. I felt very well equipped and calm and ready for the purchase! Everyone at Ciocca was supportive and informative and worked with us to get a great deal. We are so happy with our 2025 Subaru Outback! More