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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

July 22, 2023

It was a good experience I have been there before and will probably go back to them again More

by CarolPainton.50
Recommend Dealer
Yes
Employees Worked With
Kory Eck, Braydon Cross, Harold Stone
Report | Print
Jul 24, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review, Carol! We appreciate your kind words regarding our dealership, and hope to see you again soon.

July 21, 2023

The folks at Ciocca have been great. The sales and finance team were patient and easy to talk to when we bought our van, and the service department has been excellent, prompt and friendl More

by HEYJAMESGUESSWHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman, Harold Stone
Report | Print
Jul 24, 2023 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, James! We're always here to help if anything else comes up!

July 21, 2023

Very friendly staff. My appointment was timely and really liked the video of the service they provided. Comfortable area while I waited. More

by GINGERY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess, Harold Stone
Report | Print
Jul 24, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 21, 2023

Courteous and professional service. Really appreciated Travis handling of communication and responsiveness. Reasonable price for the work completed. More

by PETEKEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis of the service department
Report | Print
Jul 24, 2023 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, Pete! If there is anything else we can do to help just let us know! Have a great day!

July 19, 2023

Great experience with our sales person and finance manager. Easy purchase and very knowledgeable staff. More

by Joyceanded
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Matthew Lockard, Braydon Cross
Report | Print
Jul 19, 2023 -

Ciocca Toyota of Williamsport responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

July 19, 2023

Very courteous. My oil change seemed to take longer than I had anticipated. I had my vehicle in the waiting area before my point mentioned time. It took nearly an ho More

by RICH.MCFARLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 24, 2023 -

Ciocca Toyota of Williamsport responded

Rich, we are so glad you found our team to be courteous. We apologize if you felt the oil change took too long to complete.

July 17, 2023

Ciocca Toyota of Williamsport, Gracias por su excelente servicio prestado muchas Gracias los recomiendo gracias More

by yendryanzola85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 19, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, yendryanzola85! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 17, 2023

Garage takes too long for some issues . I try to wait, usually takes beyond time given for repairs. More

by CHERYLEHILL1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

CHERYLEHILL1953, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 323-4683 and speak to one of our managers so they can assist you. We appreciate your feedback.

July 17, 2023

I was updated frequently on my truck and experienced great, fast service! Very pleased with the process! More

by ZBM62971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 19, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, ZBM62971! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 16, 2023

I would definitely go back for another vehicle. sales people we top notch .Really worked hard to close a deal. More

by CHRISSYKNARR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
Report | Print
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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