Circle Audi

Circle Audi
1919 North Lakewood Boulevard
Long Beach, California 90815-2799
(562) 597-3663

Manufacturer: Audi


Most Reviewed Employees
Ricardo Encarnacion Ricardo Encarnacion
Audi Brand Specialist
Mike Harrison Mike Harrison
Finance Manager
AJ Nogues AJ Nogues
Audi Brand Specialist
Trent Hill Trent Hill
New Car Sales Manager
Peter Murphy Peter Murphy
General Sales Manager
Rainer Stiller Rainer Stiller
Fleet Sales Manager
Neal Jackson Neal Jackson
Service Manager
Len Williams Len Williams
Audi Brand Speciaist
Lalo Nuñez Lalo Nuñez
Service Writer
Kamran Haghbin Kamran Haghbin
Finance Manager
Need a New Car?

Dealership Amenities
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
After Hours Drop-Off
Free Coffee
Free WiFi
Free Drinks
Free Loaner Cars
Customer Lounge Area
Instant Financing
Parts Store
Shuttle Service
Pet Friendly
Television
Free Transportation to LB Airport
After Hours Drop-Off
Automated Car Wash
Cable TV
Free Coffee
Free Drinks
Parts Store
Pet Friendly
Shuttle Service
Television
Long Beach Airport Shuttle

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM

Twenty-Four Month Rating: 4.7/5
21 Reviews
Circle Audi

Overall Score: 5 Star Rating4.7



About Circle Audi
Certified: Circle Audi
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Circle Audi has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Circle Audi
We started as Circle Porsche and Audi in 1969 on the Long Beach Traffic Circle. We have worked for over 40 years to earn your trust. The advantage of our time in business is the quality and integrity of the employees we attract and the loyalty we receive from those employees. Some of our employees have been here over 30 years. We have customer service and satisfaction ingrained in every employee in every department.


wolverinewizard
1/6/2012 5:29:02 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim White

My Review of Circle Audi :
On a whim, I stopped in Circle Audi to check out the new A6. Jim showed me all the features, and while I wasn't ready to buy that day, he didn't put any pressure or follow up with an insane number of phone calls. When I was ready to buy, Jim helped search everywhere for the car I wanted. The price was fair (although it took more negotiating than I had wanted), and he stayed late to get the car prep and go over all of its features.

Jim took great care of things, and I will be recommending him and Circle Audi to any friends looking for an Audi. The entire staff is friendly and very professional.

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BijouG
11/29/2011 12:38:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricardo Encarnacion

My Review of Circle Audi :
The actual sales experience was very nice. Ricardo is a great sales person. The price is very reasonable and the cars speak for themselves. When something went wrong, they cared enough to address and take care of it. Much more than what you expect from many other dealers.

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Longbeacher
6/13/2011 12:48:15 AM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Trent Hill, AJ Nogues

My Review of Circle Audi :
All nice guys, but communication was not always clear. As with many salespeople, you have to keep them on topic: you want to talk about price, they begin talking about financing. You want to get a value on you trade-in and they begin telling you about the warranty. Good advice for all car dealership is to do your research and pin them down before getting on to the next subject. Circle Audi is no exception. They are very friendly and not the least bit condescending. AJ was especially charming and funny. His test drive sold us on the A3 we eventually bought.

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sancarlos Bill
4/17/2011 2:45:45 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricardo Encarnacion

My Review of Circle Audi :
Excellent comminication form the first email (quick to respond and not just an autoreply) to the last phone call (picking me up at the airport) Very consise and prompt on all issues. Price was the best that I could expect based on availability and demand. Overall a very class act.

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cp97
4/8/2011 9:06:45 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Harrison, Trent Hill, AJ Nogues

My Review of Circle Audi :
AJ was very informative, friendly and did not pressure me. He and his team helped get me the car I wanted at the price I wanted. I had checked with two other dealerships and I got the best price at this one. AJ made it a positive experience. The rest of the team was helpful and pleasant as well.

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pbmb
4/4/2011 4:58:19 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricardo Encarnacion, Mike Harrison

My Review of Circle Audi :
After having bad experiences with other Audi dealers in Southern CA, I had almost given up on purchasing an Audi - until I got in touch with Ricardo at Circle Audi. Ricardo was a true professional and sold me a car without the back and forth hassle that other dealers put you through. I told him how much I was willing to spend and we made the deal over the phone - no headaches! I filled out all the applications online, got to the dealer, signed the paperwork and was out of there within an hour and half. It was worth the drive down from Tarzana to Long Beach. In a few years, when my lease is up, I'll be going back to Circle Audi for my next Audi!

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jdelavega
3/30/2011 4:49:59 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricardo Encarnacion, Mike Harrison

My Review of Circle Audi :
Ricardo at Circle Audi is truly a pleasure to deal with. He took all the pressure of buying a car completely off the table. I had already researched exactly what car I wanted, options, color, you name it. All I had to do was find the right dealership and sales guy to make it happen with the least amount of effort and drama. After sending out price offers to multiple dealers, Ricardo is the only one who gave the effort to entertain the price I suggested. He always worked with me in an honest and straight forward manner. I ended up getting a better optioned car than I originally had planned and at a price I thought was too good to pass up. Michael the finance manager even pushed to get my car prepped and ready just before closing. There's no other place I'd go for an Audi.

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CaliBobby
3/21/2011 2:24:43 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Trent Hill, AJ Nogues

My Review of Circle Audi :
UPDATE: Originally gave them a good review but here is update

I have bought about 30 some odd cars in the last 30 years and my purchase of the Audi Q5 from Circle Audi was a good experience until I got home and had to wait 6 weeks for a plate that I had to pay for an out of state company to register.

I contacted the dealer several times before and I didn't get my registration until a week after the 30 day period and based on the record from DMV they never even sent the registration to the company till 30 days had lapsed.

So far the company just sent me a copy of the registration a week after while my car had to sit idle for a week which cost me $$$ but they offered nothing to make it up to me and I suppose I now have to try to see what small claims court would do for me.

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DaneB
3/19/2011 10:09:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricardo Encarnacion

My Review of Circle Audi :
I researched the vehicle I wanted to get and then submitted a request for quotes from several dealers. While Ricardo/Circle Audi did not currently have the vehicle I was looking for in stock, he did some research and found the exact car I was looking for due in to the dealership in about a week. In the meantime, Ricardo answered all my questions and kept me up to date on the status of the vehicle. When it arrived, I drove up from San Diego and purchased the car. I got the price I'd been quoted, the amount I wanted for my trade-in, and a hassle free experience. I highly recommend Circle Audi (and Ricardo, their Internet Sales Manager) to anyone looking for an Audi!

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vishal
3/12/2011 3:17:29 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricardo Encarnacion, Mike Harrison

My Review of Circle Audi :
It was a great experience working with Circle Audi. The deal was awesome, the process was smooth and the response was quick, honest and up to date. Overall I was very happy and took home a great car. I would surely recommend this dealership for great deals, awesome customer service and prompt responses.

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Reviews 11-20 >>