
Citrus Motors Kia
Ontario, CA
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427 Reviews of Citrus Motors Kia
I have been a Customer of Citrus Motors for over 7 years, and their Service has been continously outstanding. Quality...Speed...and world class Customer Service at a Personal Level. Dean LeBlanc made my late and their Service has been continously outstanding. Quality...Speed...and world class Customer Service at a Personal Level. Dean LeBlanc made my latest visit to Citrus the best ever by providng exact details of work needed, and on time completion as promised. Dean went above and beyond by givng me a second reminder call when he noticed I had not picked up my vehicel, and closing time was rapidly approaching. Because of a hectic work schedule that day I had simply blanked "vehicle" from my mind and would have had a long walk home without Dean's thoughtfulness. More
On Friday, June 25, 2010 in the middle of the day my battery died on my 2008 Ford Edge. I called Sheri in a panic because as a Realtor - I needed my car for the weekend! Sheri was so calm, told me to battery died on my 2008 Ford Edge. I called Sheri in a panic because as a Realtor - I needed my car for the weekend! Sheri was so calm, told me to come in and within 20 minutes she had me on the road again! Thank goodness it was still under warranty and that you have Sheri in the service department! She knows her stuff and handles it with ease. She is the service advisor for me from now on!! More
Service Advisor Dean LeBlanc at Citrus Motors provides awesome service. He keeps up with his word, he is honest and extremely reliable. I have had Dean for a few times now and he still provides high quali awesome service. He keeps up with his word, he is honest and extremely reliable. I have had Dean for a few times now and he still provides high quality service each time I bring my car in for service. More
Enrique was very nice and friendly. He knew what need to be done to my car. He was able to offer a rental car with my extended warranty. He called me with the progress of my car on a daily basis. He was eve be done to my car. He was able to offer a rental car with my extended warranty. He called me with the progress of my car on a daily basis. He was even able to give me a discount. I appreciated that. Thanks! More
Citrus Motors offers the best service and customer service overall in my experience with several different Ford dealers. Although, I'm not too pleased with the fact that my Ford truck is causing so ma service overall in my experience with several different Ford dealers. Although, I'm not too pleased with the fact that my Ford truck is causing so many problems that we have had to bring it back twice within 3 months, at least Enrique makes the experience bearable. If I were to buy another Ford, I most certainly will go back to Citrus. More
This is my first Ford truck and unfortunately my selling dealer did go out of business. The next local dealer was Citrus and I needed to go for maintenance. The Service that I received at Citrus Ford by Mat dealer did go out of business. The next local dealer was Citrus and I needed to go for maintenance. The Service that I received at Citrus Ford by Matt Parker was outstanding. I have never received such curtious and efficient service in my life. I will highly recommend this dealer to any ford consumers. Your service department helped me all the questions and concerns that I had with my truck. It was a very positive experience and will continue to be my servicing Ford dealer. with much appreciation Maria Cervantes More
I am always happy when the general repair/service department makes me feel better, they stay clam, try to be helpful, even though, I am always down due to the general cost of keeping the two cars run department makes me feel better, they stay clam, try to be helpful, even though, I am always down due to the general cost of keeping the two cars running and getting to know some of the interior motor parts. More
The customer service, communication and overall experience was excellent. Enrique is a professional and I would return just to do business with him. My vehicle broke down on July 4th and I assumed experience was excellent. Enrique is a professional and I would return just to do business with him. My vehicle broke down on July 4th and I assumed that the dealership would be closed on July 5th the following day. To my surprise Enrique called me 1st thing the morning of the 5th with an update and an estimated time it would be finished. More
My experience with Citrus Motors was "stress free" due to the amazing communication that was given by Mr. Enrique Velez, his customer service is preeminent by far! I would highly recommend that you ask for M the amazing communication that was given by Mr. Enrique Velez, his customer service is preeminent by far! I would highly recommend that you ask for Mr. Velez specifically for any assistance. Thank you Enrique and to the crew at Citrus Motors. More
I have owned my truck since 2003. I have always taken the truck to citrus Ford for all services and issues. Sherri Prince has been my service Rep the entire time. I have never been more pleased with th the truck to citrus Ford for all services and issues. Sherri Prince has been my service Rep the entire time. I have never been more pleased with the way she handles my truck and the way she takes care of her customers. Always checking on me when waiting or calling with updates. I want to thank Sherri and citrus Ford for the outstanding service I have always received. I will continue to get all senrvices done there and highly recommend to all I know More