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City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brookfield, WI

4.8
1,508 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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19100 W Capitol Dr

Brookfield, WI

53045

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Showing 1,508 reviews

May 10, 2026

My salesperson that introduced me to car was lovely. But didn't know much about the car.The rest of my experience was quite subpar, with very misleading practices More

by JULIEBINDAS0606
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrej Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around. How can I help directly? Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 08, 2026

Easy to work with, caring staff, professional atmosphere. I would recommend to others when considering a vehicle More

by Billymads26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for recommending us and for choosing our team for your used Jeep Wagoneer L. We’re glad our staff provided a caring, professional experience and made the process easy. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 06, 2026

They were extremely busy but still managed to take care of me?? David was amazing More

by AMAYEK2
Recommend Dealer
Yes
Employees Worked With
David Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vela
May 07, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

It’s great to know David delivered outstanding service despite a busy day. Congratulations on your new Jeep Grand Cherokee L, and thanks for your five-star rating. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 04, 2026

Very good Dave was a outstanding salesman very knowledgeable He helped me set things up put my plates on he was very helpful I thank Dave for all his help More

by NZIBOLSKY
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Johnson
May 04, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for the five-star rating. We’re delighted our team member provided knowledgeable support and helped with your plate installation. Congratulations on your new Dodge Durango and please reach out if there’s anything more we can do. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 03, 2026

I just bought a vehicle from this dealership and had a great experience. Nate from sales was very knowledgeable and low pressure. He walked me through the experience and had my vehicle washed, gassed up a More

by ktkid7422
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate in sales, Phil in finance
May 03, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for choosing us for your used Honda Pilot purchase. We are glad our sales team provided knowledgeable, low pressure assistance while washing, fueling and preparing your vehicle and arranging your rental return. It is great to hear our finance team explained every option clearly and made everything straightforward. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2026

Tyler was extremely helpful in getting the right van for us. He was always very prompt in responding to our questions, and very helpful through the whole process. More

by COLIN.DILLON8
Recommend Dealer
Yes
Employees Worked With
Tyler Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ball
May 01, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We appreciate you choosing a used Chrysler Pacifica and sharing such positive feedback. It’s great to hear that Tyler’s prompt responses and guidance made the process seamless. Enjoy the journeys ahead in your Pacifica. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 18, 2026

They very accommodating. I needed an up grade in my wife’s vehicle. Needed to stay in budget. And they did. Andrej was very helpful. He was available and answering all my que More

by BOBRATZEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrej Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We’re happy you appreciated how accommodating we were during your upgrade to a used Chevrolet Blazer. Andrej is glad to have stayed within your budget while answering all your questions. We appreciate your recommendation and look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 15, 2026

Whole experience was easy. We feel like we got a good deal. Would rec to friend More

by AMYMEIER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

It’s great to hear that securing your used Jeep Grand Cherokee was smooth and felt like a solid value. Your recommendation means a lot to our team. We look forward to helping your friends with their next vehicle. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 14, 2026

After I went to Russ Darrow Dodge Ram west Bend and was told that they did not offer the 2.9% 72 months delays special; Tyler from City Dodge Brookfield confirmed that the special is still on and worked w More

by mcswartz57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil in finance was great
Apr 14, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

It was wonderful to hear how Tyler and our finance manager helped you secure your new Ram 1500 with the 2.9% financing over 72 months and made the buying process smooth. We look forward to delivering the same level of service when you visit our service department. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 29, 2026

Easy to find problems with their used vehicles that they said were gone through. Lots of Ambition to make a sale, but after the sale it is very difficult get the vehicle back in for items they're contracted More

by jeep guy
Recommend Dealer
No
Employees Worked With
Tyler Ball
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ball
Apr 02, 2026 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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