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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
881 Reviews
Call Service Center (855) 791-3984

881 Reviews of City KIA of Greater Orlando - Service Center

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April 22, 2025

The best company, they have a pretty fast service and they also offer free service for you to get back to your house or work place and the same to pick you up and get you back to the dealer to pick your More

by canelo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Canelo, We appreciate you for leaving us this remarkable review! We are delighted to know that our team is the best, provided you with pretty fast service and offer you free rides to go where you need to go and then back here to pick up your car. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 22, 2025

Unprofessional Lack of motivation Overly optimistic Crowded Not timely mannered Excuses Disrespectful Some service advisors are good More

by DISAYACORTES906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 21, 2025

Excellent service. The entire service was friendly and well explained by everyone at the dealer More

by Virviescas20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Montenegro
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that our team was friendly and explained everything well. Please do not hesitate to let us know how we may be of further service to you.

April 21, 2025

They have a pretty fast service and they also offer free service for you to get back to your house or work place and the same to pick you up and get you back to the dealer to pick your vehicle up when is re More

by JRDLC1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this wonderful review! We are pleased to know that they provided you with fast service and offered you a ride to wherever you needed to go and back when your vehicle was ready. We hope to serve you again in the future.

April 21, 2025

Overall great experience. Took care of my service in a timely manner. Overall great experience. Took care of my service in a timely manner and provided excellent customer supp More

by Hurst1616
Recommend Dealer
Yes
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Hurst, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they completed your vehicle in a timely manner, made your experience great and were excellently supportive.

April 21, 2025

I went to Kia service dept to have my seat control fixed, it took few days to have it fixed and it was so frustrating at first but they were able to understand the situation. They did their best to make thin More

by Hdsantos1296
Recommend Dealer
Yes
Employees Worked With
FRANCO PAPAGNO- has an excellent rapport with his customers.
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Apr 21, 2025 -

Hdsantos1296 responded

Excellent customer service and great team work. Thank you for everything. More power to your team.

Apr 22, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco and Adrian this phenomenal review! We are delighted to know that they did their best to make things better for you/lessen your frustrations, were great and provided you with excellent service. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 20, 2025

Al. ost 7 hours waiting is too much Maybe getting more employees could give a better services. Don't give up More

by degrasse.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garcia
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April 20, 2025

It was good service just need to get the work done a little bit faster More

by crodriguez7545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 20, 2025

I enjoy coming to your dealership everyone is so friendly and very helpful. They check everything to make sure that I'm driving safely in my vehicle. More

by dmoye8027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie 5 stars
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Apr 21, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was so friendly, very helpful and checked everything to make sure you are safe driving in your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 20, 2025

No issues with the service received. I was able to cover our visit in less than fifteen words More

by plindert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that you had no issues with the service you received. Please do not hesitate to let us know how we may be of further service to you.

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