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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,354 Reviews
Call Service Center (855) 791-3984

1,354 Reviews of City KIA of Greater Orlando - Service Center

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May 31, 2025

The customer service was great. Everyone was super friendly and very efficient. I will say though, there is a scratch in the interior by the ignition that was not there before so I More

by SASHARYTORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Papagno, Franco
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May 31, 2025

Excelente servicio profesional brindado por el staff de mantenimiento, son muy amables y atentos al suministrar la información. More

by Tesaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Jun 06, 2025 -

City KIA of Greater Orlando responded

Gracias por compartir su experiencia con nosotros. Nos complace saber que su experiencia con todo nuestro equipo fue positiva de principio a fin.

May 31, 2025

El servicio brindado por el staff fue clara y profesional, la atención fue muy amable More

by Tesaura
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Jun 06, 2025 -

City KIA of Greater Orlando responded

Tesaura, Gracias por compartir su experiencia con nosotros. Nos complace saber que su experiencia con todo nuestro equipo fue positiva de principio a fin.

May 30, 2025

Franz is amazing, I loved to meet him. They make magic . Thank you for everything! More

by larissadcassiaparaizo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franz
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Jun 06, 2025 -

City KIA of Greater Orlando responded

Larissa, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+ with Franz!

May 30, 2025

Nate Coronado did a good job of keeping me informed. I would recommend him and your service department More

by MARC.DECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
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Jun 06, 2025 -

City KIA of Greater Orlando responded

Marc, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Nate was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

May 30, 2025

This Dealership is top notch! So far the best Dealership experience I have had. Can't say the same for the Manufacturer but the Dealership is the best. Jeffrey and his manager More

by Nobledonna70
Recommend Dealer
Yes
Employees Worked With
Jeffrey 5 gold stars as well as his manager.
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Jun 06, 2025 -

City KIA of Greater Orlando responded

Donna, Thank you for your very kind review. We are delighted to hear that your experiences with Jeffrey has been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

May 30, 2025

Me atendió juan, me sorprendió lo rápido que reemplazaron tantas piezas importantes del motor y transmisión excelente gestión More

by JULAVERA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 06, 2025 -

City KIA of Greater Orlando responded

Jula, Gracias por su tiempo y comentarios. Nos complace saber que Juan pudo reparar su vehículo de forma rápida y cómoda. Si tiene algún otro problema, no dude en contactarnos.

May 30, 2025

Service Manager Mike is not polite to customers who spend their earn money for vehicle service . More

by BKLYN579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manger Mike
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May 30, 2025

Even though I didn't buy a car I was forced or beat to death to get something. Makes me want to come back when it is time to buy. More

by MALDONAPA
Recommend Dealer
Yes
Employees Worked With
Don't remember. Colombian gentleman
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May 30, 2025

They held my car for 5 days. They couldn’t figure out what was wrong with the car and they still were gonna charge me 200+ for diagnosing. More

by dhernandezj45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo
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