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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
873 Reviews

873 Reviews of City KIA of Greater Orlando - Service Center

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April 19, 2025

Excellent quality of service as well as the efficiency of each member of the team, demonstrating a high level of professionalism. More

by José Miguel Rivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Apr 21, 2025 -

City KIA of Greater Orlando responded

Jose, Providing excellent and quality service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were efficient and highly professional. We wish you safe travels until we meet again!

April 19, 2025

Awesome service . .... Give Ricardo A Raise he helped me Really good.... I'm very happy More

by John Paster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Apr 21, 2025 -

City KIA of Greater Orlando responded

John, Thank you for leaving Ricardo this incredible review! We are happy to know that he helped you out really good and provided you with awesome service.

April 19, 2025

Brought soul in for recall. Nate and Adrian were great. Will definitely bring in for service in the future More

by HARRIET_RUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coronado & Adrian Labycz
Apr 21, 2025 -

City KIA of Greater Orlando responded

HARRIET, We are grateful for you leaving Nate and Adrian this exceptional review! We are pleased to know that they were great. We look forward to serving you again in the future when the time comes.

April 19, 2025

So far satisfied with the service I received. My service person was very friendly and knowledgeable. More

by bookercarrol555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember his name
Apr 21, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team was very friendly, knowledgeable and you are satisfied with the service they gave you. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 19, 2025

After a very bad experience at another dealership and swearing off Kia, Zachary may have changed my perspective. I will be going back for service. Thank you. More

by JBARRERA1217
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he has changed your perspective by how good he made your experience. We wish you safe travels until we meet again!

April 19, 2025

Marilyn Santos was such a great employee who assisted me if I could more then 5 stars I would not only did she help me with getting into the car I was looking for she actually took the time to go above and More

by jenn198901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Zapata
Apr 21, 2025 -

City KIA of Greater Orlando responded

Jenn, We appreciate you for leaving Marilyn this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Marilyn provided you with top notch service. We are delighted to know that she was great, took the time to go above/beyond to make sure everything was perfect and made everything super smooth from beginning to end. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 19, 2025

Employee Ricardo, known as Rico, made a huge difference in customer service. Congratulations to him. He is an excellent employee committed to helping customers. More

by Gustavomelogama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo by RICO
Apr 21, 2025 -

City KIA of Greater Orlando responded

Gustavo, We appreciate you for leaving Ricardo this remarkable review! We are delighted to know that he is excellent and was committed to helping you. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 19, 2025

Text communication about everything from who was helping us to what was wrong with the car and selecting what to have done to when the car was done and payment. Very handy. More

by MELODYDIANE
Recommend Dealer
Yes
Apr 21, 2025 -

City KIA of Greater Orlando responded

MELODY, We are grateful for you leaving us this wonderful review! We are pleased to know that our team texted you communication about everything with your car's service. We hope to serve you again in the future when the time comes.

April 19, 2025

Dropped my car for a recall repair, Josh was outstanding in communicating with me throughout the entire process until it was complete. More

by Slav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 21, 2025 -

City KIA of Greater Orlando responded

Slav, Thank you for leaving Josh this amazing review! We are happy to know that he was outstanding in communicating with you throughout the process until your vehicle was completed. Please do not hesitate to let us know how we may be of further service to you.

April 19, 2025

Franco was very professional and offered me excellent attention and service options. Simple, Clear communication. More

by datcteacher
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Franco this positive review! We are happy to know that he was very professional and offered you excellent attention. Please do not hesitate to let us know how we may be of further service to you.

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