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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
881 Reviews
Call Service Center (855) 791-3984

881 Reviews of City KIA of Greater Orlando - Service Center

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April 19, 2025

La atención de la persona que me atiende no es la correcta no llama para informar sobre los detalles del trabajo en el carro. Estuve yo que estar pendiente More

by LUISFERG_17
Recommend Dealer
No
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 18, 2025

Following up/responding to customer needs to be worked on. I dropped off car before 8am. I reached out at 1:09pm. Sent a second message at 2:49pm still did not hear back. I ended up calling the main numbe More

by Jeanie0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carrillo
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April 18, 2025

Excelente servicio y atención. El agente Frank muy amable y competente en su trabajo. Volvería a ir. More

by Juslennyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 21, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que le haya dejado a Frank esta impecable reseña! Nos complace saber que fue muy amable, competente y que le brindó una excelente atención y servicio. Esperamos poder atenderle de nuevo en el futuro.

April 18, 2025

The check engine light came up again but they fix it immediately today in less than 2 hrs More

by PEDRO HOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

PEDRO, Thank you for leaving us this fantastic review! We are happy to know that our team fixed your vehicle's issue immediately in less than 2 hours. Please do not hesitate to let us know how we may be of further service to you.

April 18, 2025

Overall Great Service, very friendly and professional. Always available to answer any questions and concerns. Thank you! More

by E.AGUIRRE_SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico - Service Dept
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very friendly, professional and available to answer any questions/concerns.

April 18, 2025

City Kia Greater Orlando is a place where the communication is good. The services like Uber is great. I really recommend this dealership to family and friends. More

by sonialopez7706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Sonia, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that their communication with you was good and offered you free Uber services. We wish you safe travels until we meet again!

April 18, 2025

Above and beyond professional… breakfast sandwich voucher! That’s a first and much appreciated … keep it up More

by lawofsolomon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure names
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was above/beyond professional and you appreciated the breakfast sandwich voucher they gave you. Please do not hesitate to let us know how we may be of further service to you.

April 18, 2025

The very best service! ! They always take care of us - great experience and comfort even during service More

by Genesis Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

Genesis, We appreciate you for leaving us this marvelous review! We are delighted to know that our team always takes care of you, made your experience great and provided you with the very best service. We look forward to continue serving you in the future when the time comes.

April 18, 2025

It was a really good experience He was attentive, good, polite He helped a lot More

by JCASTROLEON2117
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 21, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Zach this stunning review! We are pleased to know that he was attentive, good, polite and helped you a lot. We hope to serve you again in the future when the time comes.

April 18, 2025

EXCELENT SERVICE IN THIS DEALER. IVAN (Sealer) AND JOEL (financing) ARE EXCELENT. THEY HEAR ME AND DO EVERYTING TO HELP ME! More

by Zaret Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel, (Financial area) 5 stars
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Zaret, We appreciate you for leaving Ivan and Joel this phenomenal review! We are delighted to know that they provided you with excellent service, listened to you and did everything to help you. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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