Back

City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,351 Reviews

1,353 Reviews of City KIA of Greater Orlando - Service Center

Sort by
May 29, 2025

I came into City Kia for my 2025 Kia Telluride first oil change . Service advisor Daniel advised me that it needed a a front end alignment Driver side was out and that everything was covered under warranty More

by jtownsend1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Daniel
May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City Kia and for your positive review! We are glad that Daniel took exceptional care of you and your Kia Telluride. We wish you safe travels! If there is ever anything more that we may assist you with, please do not hesitate to give us a call.

May 29, 2025

Service was taken care of within the day which was expected to be longer. Given transportation that allowed me to go to a meeting and back very smooth experience. More

by Joe DellaValle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AG service advisor
May 29, 2025 -

City KIA of Greater Orlando responded

Joe, It is always our goal to ensure our guest's experience is as smooth as possible, and we are glad that our team provided you with quality and efficient service. Thank you and safe travels!

May 29, 2025

Extremely excellent, Abel was so helpful , and the whole city Kia team for your services More

by solangelib25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us! We are overjoyed that Abel and the team provided you with 5-star service throughout your recent visit. We hope to see you again the next time you are in need of automotive service!

May 29, 2025

Kia is a really good dealerships they. very kind and friendly employee keep it up More

by marlynewilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
May 29, 2025

I feel like they're more interested in volume than customer care. I don't trust their service recommendations. More

by michelle.ocfl
Recommend Dealer
No
Employees Worked With
Frank and Jessica
May 29, 2025

From the time I arrived to the time I left I was greeted with friendly service. Everything was efficient and I felt like there was no waste of time. It was also extremely helpful to be able to have a ride t More

by brian@porterserviceacfl.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay in Service
May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that Jay's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

May 29, 2025

Mr Zachary Mr Mike service manager and Mr frank new the best 100 percent they always go above and beyond super customers service More

by benjicolob6657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary me mike
May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando and for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are overjoyed that Zachary, Mike, and Frank provided you with 5-star service. Take care!

May 29, 2025

Price for oil change is very high. I was also being contacted a little too much to complete this survey. It made me a little uncomfortable. Also, why am I being forced to rate an emplo More

by kmm_92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 29, 2025

I am satisfied with the service done to my car. The car was returned clean More

by jhrubo
Recommend Dealer
Yes
Employees Worked With
Frank
May 29, 2025

Great dealership awesome customer service but a bit expensive for service and it’s only my third service on my 2024 Telluride More

by James Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
...
21
...