Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
894 Reviews
Call Service Center (855) 791-3984

894 Reviews of City KIA of Greater Orlando - Service Center

Sort by
April 19, 2025

Franco was very professional and offered me excellent attention and service options. Simple, Clear communication. More

by datcteacher
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Franco this positive review! We are happy to know that he was very professional and offered you excellent attention. Please do not hesitate to let us know how we may be of further service to you.

April 19, 2025

Frank was amazing and so helpful! I’m far from the location but purposely purchased my vehicle from here just for the service department. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

Jen, We are grateful for you leaving Frank this extraordinary review! We are pleased to know that he was amazing and so helpful. We look forward to continue serving you in the future.

April 19, 2025

It was all good. All good and quickly. Good experience. Pricey but good No Ok More

by KMORALES12345
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that everything was all good, quick and made your experience good. We wish you safe travels until we meet again!

April 19, 2025

La atención de la persona que me atiende no es la correcta no llama para informar sobre los detalles del trabajo en el carro. Estuve yo que estar pendiente More

by LUISFERG_17
Recommend Dealer
No
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 18, 2025

Following up/responding to customer needs to be worked on. I dropped off car before 8am. I reached out at 1:09pm. Sent a second message at 2:49pm still did not hear back. I ended up calling the main numbe More

by Jeanie0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carrillo
Report | Print
April 18, 2025

Overall Great Service, very friendly and professional. Always available to answer any questions and concerns. Thank you! More

by E.AGUIRRE_SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico - Service Dept
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very friendly, professional and available to answer any questions/concerns.

April 18, 2025

City Kia Greater Orlando is a place where the communication is good. The services like Uber is great. I really recommend this dealership to family and friends. More

by sonialopez7706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

Sonia, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that their communication with you was good and offered you free Uber services. We wish you safe travels until we meet again!

April 18, 2025

Above and beyond professional… breakfast sandwich voucher! That’s a first and much appreciated … keep it up More

by lawofsolomon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure names
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was above/beyond professional and you appreciated the breakfast sandwich voucher they gave you. Please do not hesitate to let us know how we may be of further service to you.

April 18, 2025

Excelente servicio y atención. El agente Frank muy amable y competente en su trabajo. Volvería a ir. More

by Juslennyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que le haya dejado a Frank esta impecable reseña! Nos complace saber que fue muy amable, competente y que le brindó una excelente atención y servicio. Esperamos poder atenderle de nuevo en el futuro.

April 18, 2025

The check engine light came up again but they fix it immediately today in less than 2 hrs More

by PEDRO HOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

PEDRO, Thank you for leaving us this fantastic review! We are happy to know that our team fixed your vehicle's issue immediately in less than 2 hours. Please do not hesitate to let us know how we may be of further service to you.

1
...
21
22
23
...
90