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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,339 Reviews
Call Service Center (855) 791-3984

1,339 Reviews of City KIA of Greater Orlando - Service Center

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May 26, 2025

Jonathon was great. He told me when my car would be ready and it was... More

by RCCCART
Workmanship
Recommend Dealer
Yes
Employees Worked With
Just Jonathon.
Report | Print
May 27, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us and we are glad that Jonathan's efforts met your satisfaction! We are thrilled to know that he was great and told you when your car would be ready.

May 26, 2025

It was a great experience. Everything was quick and easy. Franco communicated very well and the service was completed quickly. More

by ncmill7063
Recommend Dealer
Yes
Employees Worked With
Franco
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May 27, 2025 -

City KIA of Greater Orlando responded

Providing a great service experience is so important to us and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he communicated very well and made everything quick/easy. We wish you safe travels until we meet again!

May 26, 2025

Excelente atención al cliente muy buena comunicación y precaución a cada duda que se presentaba sigan así More

by Kiandreinaribullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan no sé el apellido
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May 27, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta fantástica reseña! Nos alegra saber que nuestro equipo se comunicó muy bien con usted y estuvo atento a todas sus preguntas, brindándole un servicio excelente.

May 26, 2025

Kia is a wonderful ul place to buy a car. The people are so helpful. Customer service is great More

by doziercarlos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was so helpful and provided you with great service. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 25, 2025

If I don't ask what it will be my bill the assistant would've charge me fir something that I didn't agree. More

by Julio Pretell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
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May 25, 2025

Everyone here at city Kia is wonderful. They have great service and always make sure to exceed your satisfactions. Abel Cruz in the service department as my service advisor was very helpful More

by Luz Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Cruz
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May 27, 2025 -

City KIA of Greater Orlando responded

Luz, Thank you for leaving Abel this amazing review! We are happy to know that he was very helpful, wonderful, kept you updated and answered your questions in a professional manner. Please do not hesitate to let us know how we may be of further service to you.

May 25, 2025

Everyone made sure that my KIA 2016 received the best service that was needed. Franco was very professional & kept me inform on everything. Great Job! More

by CASSMCDUFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
May 27, 2025 -

City KIA of Greater Orlando responded

CASS, Providing exemplary service is so important to us and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was very professional and kept you informed on everything. We wish you safe travels until we meet again!

May 25, 2025

I am very happy with the service everything was done on a very timely manner More

by MAINESKELLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Platt
Report | Print
May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team completed everything in a very timely manner.

May 25, 2025

Fast service, very professional & courteous. Would appreciate if they would not adjust seat since it takes a while to get it back to where it was. More

by FERDINAND MONTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
May 27, 2025 -

City KIA of Greater Orlando responded

FERDINAND, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was very professional, courteous and provided you with fast service. We will look into your problem and discuss it with the team we sincerely apologize for that and hope to serve you again in the future.

May 25, 2025

Great service the group works fast and clean waiting area with great seating and the voucher for breakfast really above and beyond service More

by ALICEAALLENDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

City KIA of Greater Orlando responded

ALICE, We appreciate you for leaving us this stellar review! We are delighted to know that they provided you with really above/beyond service and worked fast. If there is ever anything more that we may help you with please do not hesitate to let us know.

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