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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
894 Reviews
Call Service Center (855) 791-3984

894 Reviews of City KIA of Greater Orlando - Service Center

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April 18, 2025

The very best service! ! They always take care of us - great experience and comfort even during service More

by Genesis Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Genesis, We appreciate you for leaving us this marvelous review! We are delighted to know that our team always takes care of you, made your experience great and provided you with the very best service. We look forward to continue serving you in the future when the time comes.

April 18, 2025

It was a really good experience He was attentive, good, polite He helped a lot More

by JCASTROLEON2117
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 21, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Zach this stunning review! We are pleased to know that he was attentive, good, polite and helped you a lot. We hope to serve you again in the future when the time comes.

April 18, 2025

EXCELENT SERVICE IN THIS DEALER. IVAN (Sealer) AND JOEL (financing) ARE EXCELENT. THEY HEAR ME AND DO EVERYTING TO HELP ME! More

by Zaret Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel, (Financial area) 5 stars
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Zaret, We appreciate you for leaving Ivan and Joel this phenomenal review! We are delighted to know that they provided you with excellent service, listened to you and did everything to help you. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 17, 2025

Excelente Jay torres es bueno me gusta su trabajo sin él ahí prefiero ir a otro lugar More

by ALEXDEJESUS75
Recommend Dealer
Yes
Employees Worked With
Jay torres
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Apr 17, 2025 -

City KIA of Greater Orlando responded

ALEX, Para nosotros en City KIA of Greater Orlando, brindar un servicio impecable es fundamental, y nos alegra que los esfuerzos de Jay hayan sido de su agrado. Nos alegra saber que es bueno y que le gusta su trabajo. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

April 17, 2025

Muy amable muy atento muy responsable hizo un buen trabajo mumuy buen trabajoy buena persona More

by nereidaalonso075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANCO
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Apr 17, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo fue muy amable, atento, responsable, bueno y que hizo un excelente trabajo. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

April 17, 2025

Waited a while for service. The end result was good. I don't have anything else to say. More

by SIERA.MILLER16
Recommend Dealer
Yes
Employees Worked With
Johnathan Cordoba
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

SIERA, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that the end result was good.

April 17, 2025

I appreciate all attention and service! Frank was amazing with us! It’s always good came here! More

by Eliane Croscatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

Elaine, We are grateful for you leaving Frank this exceptional review! We are pleased to know that he was amazing with you and attentive. We look forward to continue serving you in the future when the time comes.

April 17, 2025

Great service and great staff They got my car fixed in a very timely manner. More

by moran_glenn
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Moran, Thank you for leaving us this incredible review! We are happy to know that our team got your car fixed in a very timely manner and provided you with great service.

April 17, 2025

Professional. Easy, prompt, was kept in the loop about my car at all times. Clean, customer service superb More

by Leahhorton7
Recommend Dealer
Yes
Employees Worked With
German Luis
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Leah, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was professional, easy, prompt and kept you in the loop about your car at all times.

April 17, 2025

They just want to reap you apart on anything and that is all their priority. First on the service side then on extremely expensive parts then a sales person trying to force you to trade your car with no nec More

by EDWINROLLAND72
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

Edwin, Thank you for your feedback. We are sorry to hear that you were disappointed with your service visit and trade-in. We would like to discuss this matter with you a little more, please give us a call at our dealership and ask for Service Manager. We would love to help you!

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