City KIA of Greater Orlando - Service Center

Service is always great. Staff is friendly and facilities are well taken care of. top notch Staff is friendly and facilities are well taken care of. top notch More

Wait time was ridiculous! Had a 9:30 appt and they didn't even start working on it until 12:30! VERY DISAPPOINTED! Had a 9:30 appt and they didn't even start working on it until 12:30! VERY DISAPPOINTED! More

Devon was amazing to work with to the point where I will be requesting to be with her from now on. She was so reassuring and thorough with explanations of next steps, plans, and updates. I felt truly taken be requesting to be with her from now on. She was so reassuring and thorough with explanations of next steps, plans, and updates. I felt truly taken care of with her. Even my fiancé was jealous of the service I was getting with Devon as his car was being serviced at the same time and he was not getting updates like I was. As a woman, cars can be very intimidating and I have been through other car services but Devon has been the best to work with! Wishing her the best and will see her for my annual car services. More

Good although it took more time than expected. I thought it was going to be faster the service. I thought it was going to be faster the service. More

This was my first service since I bought the vehicle. I already had the absolute WORST experience purchasing a vehicle from this dealership in the first place when I was sold a vehicle with a very large I already had the absolute WORST experience purchasing a vehicle from this dealership in the first place when I was sold a vehicle with a very large German roach infestation. So I already had low expectations and I guess I’m glad I did. Waiting two hours for a simple oil change is absurd! I scheduled an appointment intentionally to avoid waiting more than an hour only to be given the same service as if I walked in. I have my twin babies with me which made 2 hours feel like 4. To make matters worse I paid additional when I purchased the vehicle for the service package that was portrayed as “such a great deal” but doesn’t even include a simple air filter? This really made me wish I stood with Chevrolet. At least their appointments never took me more then an hour and the service included the air filter as well. . I’m not happy. More

Waited too long and Josh was not friendly. The person that did the appt was very nice but cant remember her name. The person that did the appt was very nice but cant remember her name. More

Excellent work environment, and the waiting room very well equipped, thank you very much. They are always attentive to the customer, asking if everything is okay. Excellent companionship in the workers. well equipped, thank you very much. They are always attentive to the customer, asking if everything is okay. Excellent companionship in the workers. And that they always take into account the customer's opinion. More

Excelent service as always! !! Thanks Jonathan Cordova!!! 10 years with City Kia and no regrets!!! They are always improving their service. 100% recommend!!! ❤️❤️❤️ !! Thanks Jonathan Cordova!!! 10 years with City Kia and no regrets!!! They are always improving their service. 100% recommend!!! ❤️❤️❤️ More

Advisor seemed knowledgeable and was very professional, offered different options on the service to be performed and explained the differences between them. Also provided a ride to home so I did not have t offered different options on the service to be performed and explained the differences between them. Also provided a ride to home so I did not have to wait at the workshop. More

I would recommend City Kia to others. They do not pressure you into buying and the reps are great. Willan Alvarez was very kind. They do not pressure you into buying and the reps are great. Willan Alvarez was very kind. More