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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,203 Reviews

1,203 Reviews of City KIA of Greater Orlando - Service Center

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May 06, 2025

Paid for tires to be rotated, came back not filled with air. Tried to sell me cabin filter and wiper blades, saying they failed inspection when I just changed all of those items one week prior to coming in More

by scottbudgen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Amazing, knowledgeable efficient service by Max! !! He did a great job, my family and I was very impressed with his service! Max and my husband hit off well with their knowledge in cars! I definitely More

by Albertha Ramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

City KIA of Greater Orlando responded

Albertha, Thank you for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that Max took exceptional care of you and your husband. Your satisfaction means so much to us. Wishing you and your family the safest of travels until we meet again!

May 06, 2025

Service and Repair dept. As always quick and prompt repairs to the vehicle , even do they suggest 2 new tires we will wait for replace the 4 tires in the next visit. thanks. More

by edwinrivera22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsa Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kowlessar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

City KIA of Greater Orlando responded

Edwin, Thank you for your positive review! We are so glad that our team got your automotive needs swiftly resolved. It is our pleasure to serve you. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further service to you.

May 06, 2025

Overall experience was good Excellent attention good communication Great experience! He was the best on my day over there More

by MATOSGABRIEL81
Recommend Dealer
Yes
Employees Worked With
Johs
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive review! We are so glad that our team provided you with the quality care that you deserve. Our guests satisfaction is our top priority. We wish you safe travels. Please do not hesitate to give us a call if we may ever be of further service to you.

May 06, 2025

It was my first time at City Kia, and I was impressed with how the service department first greet you, complete a 360 degree inspection of your vehicle, waiting area, provided refreshments and drinks, fo More

by jmgant3
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres provided excellent customer service and covered my service in full detail
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City Kia and for your excellent review! Providing thorough and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs.

May 06, 2025

Jason Torres was friendly and answered all my questions. He made sure all issues were addressed. He provided updates while my car was being serviced and was transparent with the process. More

by pkhan5120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jason this positive review and recommendation! We are so glad that he was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 06, 2025

He was very professional and provided a quick service! It was a very nice experience! I will be asking for him next time! More

by ANGELAPOPOVICI19
Recommend Dealer
Yes
Employees Worked With
Jay
May 07, 2025 -

City KIA of Greater Orlando responded

Angela, Thank you for your kind review! We are glad that Jay provided you with a quick and efficient experience and he will be delighted to know how confident you are in his efforts. We look forward to seeing you again the next time you are in need of automotive service!

May 06, 2025

I always get top notch service at KIA . When you're greeted with with excellence from start to finish. It definitely makes a difference. More

by VLINDSEY1961
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 07, 2025 -

City KIA of Greater Orlando responded

We strive for 100% customer satisfaction, and we are delighted that our team consistently takes exceptional care of you. It is our pleasure to serve you and your automotive needs in any way possible. Thank you and safe travels!

May 06, 2025

Anthony and Jay were both helpful and patient with me. Even when I got frustrated, they worked with me to calm me down as well as they were patient in breaking things down for me. More

by Mariama.thomas1993
Recommend Dealer
Yes
Employees Worked With
Anthony and Jay
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to rate our dealership. We are happy to hear that Anthony and Jay provided you with 5-star service and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

May 05, 2025

Every time I take my car to be serviced, I get a smell of burnt oil. Here, they don't clean the residue around the crankcase screw. In addition, I didn't want to change the cabin and engine air filters there More

by Alexrondon04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No recuerdo
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