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City Volkswagen of Chicago
Chicago, IL
3,237 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,237 reviews
May 17, 2024
Excellent service. Juan made it incredibly easy and I didn’t feel overly pressured in any way. Thanks so much! Juan made it incredibly easy and I didn’t feel overly pressured in any way. Thanks so much! More
by joe.anello
Helpful May 17, 2024
I’m a broker car salesman that brought my client inside Volkswagen to purchase a vehicle. We had an amazing experience with manager Lazaro & salesman David Alcaraz. Thank you so much for your services Volkswagen to purchase a vehicle. We had an amazing experience with manager Lazaro & salesman David Alcaraz. Thank you so much for your services More
by Paris.marlow
Employees Worked With
May 17, 2024
Great car really really fast no hassles at all. I would come back to him for my next car without a doubt. I would come back to him for my next car without a doubt. More
by cwilli15
May 16, 2024
An excellent experience since the first contact. Full transparency all the way, multiple options, and I was always catered to my needs. Fully recommend. Will come back for future business for sure! Full transparency all the way, multiple options, and I was always catered to my needs. Fully recommend. Will come back for future business for sure! Ray was a true partner during the entire process. I definitely recommend scheduling your appointment with him! More
by Alberto Benitez
May 16, 2024
Friendly, thorough, seemed to take genuine interest in us as customers. Overall great experience and would buy from this dealership again. as customers. Overall great experience and would buy from this dealership again. More
by Ktsufisher
Employees Worked With
May 15, 2024
Laurita una Excelente vendedora ya es la tercera ves q nos vende un auto y recomendé a mi hermana con Laurita y mi hermana salió con un carro a su cómodidad y feliz . 🙂 nos vende un auto y recomendé a mi hermana con Laurita y mi hermana salió con un carro a su cómodidad y feliz . 🙂 More
by Mishell
Employees Worked With
May 14, 2024
They were helpful and respectful, know what they were doing. Good manners and management were around doing. Good manners and management were around More
by davidguzman465
May 11, 2024
Just purchased our first car, and all thanks goes to Ray Cotto!! He, Edgar, and Anthony were beyond helpful with answering any of our questions and helping us out! Cotto!! He, Edgar, and Anthony were beyond helpful with answering any of our questions and helping us out! More
by Clay M
May 11, 2024
Amazing experience! Juan and David drove almost 2 hours to deliver our new vehicle! Very courteous and exceptional customer service! Thank you! Juan and David drove almost 2 hours to deliver our new vehicle! Very courteous and exceptional customer service! Thank you! More
by jeidi.torres
May 11, 2024
David made the process very easy! We enjoyed our buying experience. Everyone was helpful and pleasant. We enjoyed our buying experience. Everyone was helpful and pleasant. More
by elbrodsky
