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City Volkswagen of Evanston

Evanston, IL

5.0
2,611 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,611 reviews

October 03, 2025

I was not expecting to buy a new car today however due to unforeseen circumstances I needed a new car. I was paired with Yezdi and she was amazing. She showed great vehicles that I was interested in. She More

by Erhoughtalen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yezdi Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

October 02, 2025

Hi! I came in not long ago to check out a few Suvs with my pregnant wife. I met Yezdi and she showed us around, it went well but I noticed a strong odor More

by RamOcg
Recommend Dealer
Yes
Employees Worked With
Yezdi Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

City Volkswagen of Evanston responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sam Lotta General Manager slotta@cityautogroup.com

Oct 02, 2025 -

RamOcg responded

Sure thing, i will email you.

October 02, 2025

Had a very good experience with this dealership and Gilbert, specifically. Straightforward and no-nonsense transaction. More

by Christopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

October 02, 2025

The dealership was very modern with plenty of cars to view in the showroom. Mario and Narsis were ready for our appointment as soon as we walked in. More

by Aleks C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

October 01, 2025

Wonderful working with Yezdi and the Volkswagen Evanston staff. They made the car buying process very easy. Yezdi even came back to the dealership after her shift to help me with my purchase. Thanks so much More

by npdavis0610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chas Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yezdi Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

October 01, 2025

I had such a great experience when visiting and purchasing a vehicle here! Mario was very patient and informative, and Yezdi was an amazing resource—knowledgeable about the cars, kind, and full of More

by jonestiffane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yezdi Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

October 01, 2025

I went in looking for a great deal. The Dealership was very accessible and my sales person, Yezdi Gomez was very helpful. I found the deal that worked best for me with the great support More

by ANDERSONPAULJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yezdi Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

September 30, 2025

I recently purchased a brand-new 2025 Volkswagen Tiguan from City Volkswagen of Evanston, and I couldn’t be happier with the experience! Sales Manager Narcis Agic was extremely helpful throughout the entir More

by NERO198311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

September 30, 2025

If you are looking for a car, see Mario. He will be patient with you, he will show you all that you need and he will make sure you walk out of the dealership happy! ;) More

by Shinei.B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

City Volkswagen of Evanston responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

September 30, 2025

Many years of coming here and working with great people. Great service department as well More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

City Volkswagen of Evanston responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

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