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City Volkswagen of Evanston
Evanston, IL
2,881 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,881 reviews
June 06, 2026
Fantastic customer service from Gilbert and the team at City Volkswagen of Evanston. I’ve now leased 3 vehicles with Gilbert and the experience just keeps getting better. This time he had even picked out a City Volkswagen of Evanston. I’ve now leased 3 vehicles with Gilbert and the experience just keeps getting better. This time he had even picked out a vehicle that he thought we might like prior to our arrival. It was very thoughtful. He expertly explained the process to us and worked to get us the best deal possible. More
by mike.overmier
Employees Worked With
June 01, 2026
My husband and I walked in VW Evanston and walked out with a new, 2026 Atlas! We were very happy with the entire purchase process, including the help from Randy. with a new, 2026 Atlas! We were very happy with the entire purchase process, including the help from Randy. More
by jahuegel
Employees Worked With
May 31, 2026
I love coming here for sales and service. Both are run well and have a good system going. Both are run well and have a good system going. More
by Rachel
May 31, 2026
Second time working with Mario within the last couple of years. Hands down best two car buying experiences I have had in my life years. Hands down best two car buying experiences I have had in my life More
by JoeB
Employees Worked With
May 30, 2026
Second time buying with Gilbert Ansah at city VW of Evanston. He is simply the best. Go see him for your next car or SUV Evanston. He is simply the best. Go see him for your next car or SUV More
by Meecaad88
Employees Worked With
May 30, 2026
Great experience at Scala VW. The team was friendly, straightforward, and easy to work with. No pressure, no games—just honest communication and a smooth buying process. They answ The team was friendly, straightforward, and easy to work with. No pressure, no games—just honest communication and a smooth buying process. They answered all my questions and made everything simple from start to finish. Really happy with my vehicle and the overall experience. Would definitely recommend them to anyone looking for a Volkswagen in the Evanston area. More
by NrbBuka
Employees Worked With
May 30, 2026
Called in advance to look at 3 cars. They had them ready. I picked the one I like and it was a very smooth process. Great job They had them ready. I picked the one I like and it was a very smooth process. Great job More
by Roger
May 30, 2026
Randy and the management team made trading in my vehicle a pleasant one. I am satisfied with the vehicle and the financing. a pleasant one. I am satisfied with the vehicle and the financing. More
by quashia83
Employees Worked With
May 29, 2026
Kind, honest and very respective of time. I highly recommend coming here and working with Mario I highly recommend coming here and working with Mario More
by Ben
Employees Worked With
