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City Volkswagen of Evanston

Evanston, IL

Overview
Employees
Reviews
Vehicles
5.0
2,083 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,083 reviews

May 01, 2024

gilbert is the reason I keep coming back, we trust him andwill contune to lease my crs here More

by james.oneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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May 01, 2024 -

City Volkswagen of Evanston responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta - slotta@cityautogroup.com

Helpful
April 30, 2024

Came in about a month back and bought my beautiful Tiguan! Great car and a great place to purchase More

by Ahud
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

City Volkswagen of Evanston responded

Thank you, Ahud, for writing this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! City Volkswagen of Evanston is glad to have you as a customer. Sam Lotta - slotta@cityautogroup.com

Helpful
April 30, 2024

Had a complicated transaction which VW of Evanston completed without a hitch. Thanks to Ian, Sam, and Alex, I couldn’t have asked for an easier time. I’ll be back for my next car! More

by Liberec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian "E" Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam and Alex
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May 01, 2024 -

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston, we look forward to having you as one of our valued customers for many more years to come! Sam Lotta - slotta@cityautogroup.com

Helpful
April 30, 2024

Extremely happy with my experience. Worked with a gentleman named Mario. Not only was he knowledgeable, but he was kind and not pushy at all. It was always in his interest that I leave More

by DK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing about your experience with Mario here at City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

Helpful
April 29, 2024

Gilbert was fantastic. The test drive felt like a ride with a friend vs a sales pitch. Gilbert was very informative and easy to talk with. We found a Tiguan that fit my nee More

by andrewophillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

City Volkswagen of Evanston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Andrew, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

Helpful
April 29, 2024

Ricky was very helpful and reasonable with me . I definitely will recommend him if you’re looking to buy a car . More

by Pmamon7411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
BORIS NIKOLOV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Apr 29, 2024 -

City Volkswagen of Evanston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston. Sam Lotta - slotta@cityautogroup.com

Helpful
April 27, 2024

I work with Mario. He get me very good deal for car and I am very happy More

by Raulma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and our team, and we look forward to working with you again. Sam Lotta - slotta@cityautogroup.com

Helpful
April 26, 2024

Excellent customer service! Narcis was very helpful in helping me buy my car. I will decently be coming back! More

by Hana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Apr 26, 2024 -

City Volkswagen of Evanston responded

Thank you so much, Hana, for your excellent review! We are so glad Narcis had the opportunity to work with you and thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

Helpful
April 26, 2024

This dealership is great. Narcis Agic is amazing and helped us out so much! He was so friendly and welcoming and made sure we walked out with just the right car for us. He kno More

by Mikica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

City Volkswagen of Evanston responded

It's great to hear that Narcis was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

Helpful
April 26, 2024

I worked with Mario here on the purchase of a pre-owned Atlas Cross Sport. He was very easy to work with and not pushy at all More

by Jessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Schneuker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

City Volkswagen of Evanston responded

We are very happy to hear that Mario provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta - slotta@cityautogroup.com

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