City Volkswagen of Highland

new car purchase I HAVE BEEN BUYING CARS FOR SIXTY YEARS. MIKE PAZDA AND HIGHLAND EMPLOYES MADE IT ONE OF MY BEST BUYING EXSPEREANCES. I WILL GO BACK FOR MY NEXT I HAVE BEEN BUYING CARS FOR SIXTY YEARS. MIKE PAZDA AND HIGHLAND EMPLOYES MADE IT ONE OF MY BEST BUYING EXSPEREANCES. I WILL GO BACK FOR MY NEXT PUCHASE More

Lease VW Jetta This was the first time I leased a car. My sales consultant, Mike Pazda, patiently worked with me answering questions and concerns. The end result was This was the first time I leased a car. My sales consultant, Mike Pazda, patiently worked with me answering questions and concerns. The end result was driving out with my 2014 Jetta. I can honestly say it was one of the easiest experiences I've had in a car dealership. More

Highly impressive dealership I live 90 minutes from this dealership and was hesitant to car shop outside of my immediate area, but the staff at Highland was so helpful and easy to I live 90 minutes from this dealership and was hesitant to car shop outside of my immediate area, but the staff at Highland was so helpful and easy to work with it made the experience one of the best I have had. The integrity of the dealership as a whole is second to none. I would absolutely recommend this dealership to anyone looking for a new or used car! More

Loved it! Everyone was so nice and helpful here. I absolutely loved my experience here! I'm a first time car buyer and they made it VERY easy for me. I felt com Everyone was so nice and helpful here. I absolutely loved my experience here! I'm a first time car buyer and they made it VERY easy for me. I felt comfortable and they gave me an enjoyable experience! I would definitely recommend! More

CJ IS THE BEST I LOVE MY BEETLE!! KMY BEETLE IS AN EXACT REPLICA OF THE ONE PURCHASED BY MY NURSE--WE ARE TWINSIES. I HAVE NO COMPLAINTS AND RECOMMEND THE EMPLOYEE I LOVE MY BEETLE!! KMY BEETLE IS AN EXACT REPLICA OF THE ONE PURCHASED BY MY NURSE--WE ARE TWINSIES. I HAVE NO COMPLAINTS AND RECOMMEND THE EMPLOYEES AND DEALERSHIP TO ANYONE More

Customer Satisfaction is Highland Volkswagen's 1st Priority Highland Volkswagen changed our perspectives of a car dealer. We were really impressed with the helpful financial and friendly customer services. We w Highland Volkswagen changed our perspectives of a car dealer. We were really impressed with the helpful financial and friendly customer services. We were also surprised that Joe and Andy were upfront with us about everything car-buyers need to know. So we were NOT confronted with any hidden fees and tricky issues at all. Importantly, Joe gave us lots of helpful advice to make every dollar worth. He also provided us the pros and cons and let us make our own decision. Finally, we would like to thank Joe and Andy for giving us the best deal and searching the car that satisfied our desire. More

Fantastic Experience! Both Eric and Joe were wonderful to do business with! I was buying my first car and they made the experience stress-free and easy. They really worked Both Eric and Joe were wonderful to do business with! I was buying my first car and they made the experience stress-free and easy. They really worked with me to give me a GREAT price, and since my visit I have been contacted several times and thanked for my business. Very nice! I also really appreciated that Eric showed me everything I need to know about my new Passat. They really care about their customers! Definitely an A+++++ dealership and great people. More

Service doesn't disappoint!!!! My 2011 Jetta TDI had an air conditioning problem and I brought it into Highland VW. I didn't buy it from them and I haven't been a client for service My 2011 Jetta TDI had an air conditioning problem and I brought it into Highland VW. I didn't buy it from them and I haven't been a client for service and they knew I am headed to the east coast yet they treated me as if I had been there from day one. Turned out my air conditioning pump failed and needed replaced. Luckily I have the Platinum Warranty from VW which was worth every penny to buy. I also had them do an oil change and brake flush. They had all that done in two days even with having to order a pump overnight. Sheryl Casey my service rep. was awesome she walked me through every process and kept me at ease with what needed to be done. The price for service is better than fair compared to less competent VW dealers in Lake County Indiana. They installed a new compressor which Fidelity Warranty paid for without issue and returned my awesome TDI to me all clean and shiney. They are a branch off from Orland Park VW in illinois and have been in the area for about a year. If you own a VW especially a TDI this is the place to take it for competent and fair priced service.. If you'd like to own one I'd say this would be the place to look to buy one from and have them keep it well serviced!! More