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City Volkswagen of Highland
Highland, IN
1,881 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,881 reviews
May 22, 2025
Great customer service. I found them to be very attentive and "no pressure" salesmanship. I would highly recommend giving them a chance. I found them to be very attentive and "no pressure" salesmanship. I would highly recommend giving them a chance. More
by Richard.moskalick
May 21, 2025
This is the second time working with City VW and it was another good experience. Signing paper work only took about 45 minutes, but the preparation of the paperwork took a very long time, resulting in long another good experience. Signing paper work only took about 45 minutes, but the preparation of the paperwork took a very long time, resulting in long wait time to get out the door. I was there from 9:15AM-1:44PM. However, the team is very nice and thorough. I’d also highly recommend Brian West. Brian was friendly, professional, very patient, knowledgeable, and never pushy. Made the process smooth and helped me get the car I really wanted. More
by KN
Employees Worked With
May 17, 2025
Excellent customer and team. All questions was answered in professional manner and assistance was provided. All questions was answered in professional manner and assistance was provided. More
by ksmithtmo
May 12, 2025
First time buyer of a VW, and I am happier than ever with my choice. Mainly because its a great vehicle, but also because my sales rep, Mr. Brian West, made the shopping experience flawless. Open communicati my choice. Mainly because its a great vehicle, but also because my sales rep, Mr. Brian West, made the shopping experience flawless. Open communication and product knowledge were top tier, which only played in to the buying confidence. Any questions I had were answered in a timely fashion, and he helped me get a great deal. Thank you to the VW of Highland team, and thank you Brian for all your help! More
by amartinez3091
Employees Worked With
May 12, 2025
Super friendly and fast we were able to get a different Jetta in a timely fashion after the first initial one was sold. Jetta in a timely fashion after the first initial one was sold. More
by nick.hamann7695
Employees Worked With
May 12, 2025
Brian was super helpful in helping me get the car I wanted. Made in super easy to where I was in and out. wanted. Made in super easy to where I was in and out. More
by jtjimenez91
May 10, 2025
Brian west helped me out . ..shout out to him ..got me my new 25 jetta ...i recommend him A++++ ..shout out to him ..got me my new 25 jetta ...i recommend him A++++ More
by chamis09
May 10, 2025
Brian and Zach were very helpful and pleasant to work with on our purchase of a used Kia Sorento! with on our purchase of a used Kia Sorento! More
by mbontrager97
May 10, 2025
Had an excellent experience with Brian, big shout out to him for making my dream come true! Was able to buy my favorite car! Excellent service, thank you! him for making my dream come true! Was able to buy my favorite car! Excellent service, thank you! More
by kabonch05
Employees Worked With
May 08, 2025
Brian was courteous, patient and very knowledgeable of the features of all the cars we test drove. the features of all the cars we test drove. More
by cleaves1
