City World Hyundai

Subject: Formal Complaint Regarding Fraudulent Business Practices I am writing to formally report my experience with this company, which has engaged in dishonest and predatory practices. They misled me in Practices I am writing to formally report my experience with this company, which has engaged in dishonest and predatory practices. They misled me into a transaction that resulted in unauthorized access to my hard-earned money. To date, they have failed to reimburse the $1,800 taken through these fraudulent actions. This experience has left me feeling powerless and exploited, with no apparent recourse. As a consumer, I believe these actions violate ethical and legal standards, and I urge your office to investigate this matter and hold the company accountable. Please advise on the next steps to ensure justice and prevent others from falling victim to similar practices. More

I had a fantastic experience with Diana A. at City World Hyundai. She made the experience painless and went above and beyond with her customer service. I really appreciate Diana going the extr at City World Hyundai. She made the experience painless and went above and beyond with her customer service. I really appreciate Diana going the extra mile to get the car that I wanted in timely fashion. She was very thorough in everything that needed to be explained and made my vehicle transfer process easy as pie. More

Second time to get a car and Diana always the best to come in clutch. She is fantastic at what does and is always able to get you the best deal. She helped get my used Elantra back in 2019 and returned b come in clutch. She is fantastic at what does and is always able to get you the best deal. She helped get my used Elantra back in 2019 and returned back to her to buy my new 2026 Venue. Love her so much and would recommended any to go to her. Much love to Diana. More

Diana is the reason great sales person knows you even when 4 years go by! when 4 years go by! More

Attentive very caring led me through the process answered all my questions throughly very pleased with my experience all my questions throughly very pleased with my experience More

Diana is really down to earth and try her best to give you the best deal possible. you the best deal possible. More

It was such a pleasure to deal with Mateo He made us feel like we were family! He really went above and beyond to make our experience a wonderfull one. We bought a lot of cars over the years and I think he like we were family! He really went above and beyond to make our experience a wonderfull one. We bought a lot of cars over the years and I think he was by father best salesman we’ve ever had and we will recommend him to our family and friends More

Both times that I went the customer service was more than a five star thanks to Ezequias and team. They care about you and make things happen. a five star thanks to Ezequias and team. They care about you and make things happen. More

My experience with Mr. Mateo was outstanding. His knowledge of the cars is superb, but his service goes even further. I’ve bought cars before, but I’ve never had a salesper Mateo was outstanding. His knowledge of the cars is superb, but his service goes even further. I’ve bought cars before, but I’ve never had a salesperson remind me to drink water as much as he did the man kept me hydrated like it was part of the warranty! All jokes aside, his professionalism, honesty, and genuine care made the entire process smooth and enjoyable. City World Hyundai, whatever you do, don’t get rid of this guy. He’s a rare one, and I’ll definitely be sending people his way. More

Mr Mateo was knowledgeable and courteous. He took the time to answer all questions and provided guidance during the entire process. We even met his family. This is the second Hyundai purchase He took the time to answer all questions and provided guidance during the entire process. We even met his family. This is the second Hyundai purchased from City World. More