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Classic BMW

Willoughby Hills, OH

4.8
157 Reviews

2571 SOM Center Rd.

Willoughby Hills, OH

44094

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Showing 157 reviews

October 24, 2016

Courteous and professional Zach was courteous and professional. He did not try to talk us into a vehicle that we were not interested in, rather he listened and worked to please More

by Emmerz17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Hill & Troy (sales manager)
October 13, 2016

A true 5 star car buying experience Classic BMW is a first class buying experience all the way. Professional, patient and accommodating. Nick McGlone was a true pleasure to work with. Hi More

by DG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick McGlone
April 08, 2016

Awesome Sales Experience with Classic and Teri Blakeley When considering the purchase or lease of a BMW there is no better choice than Classic BMW and Teri Blakeley. I have purchased many cars over the yea More

by SheriAnn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri Blakeley
May 29, 2012

I have owned multiple BMWs spanning over the last 8 years. This BMW dealership had always given me the worst customer experience. Their service department is atrocious- overselling combined with lack o More

by alpharomoeus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Reichert, Wayne Marsiglio
June 27, 2011

I spoke to a guy at the dealership, then called him again and his exact words were. "honestly, I do not...... weren't you working with someone else?" Worst dealership I have ever dealt with. I cannot remembe More

by jxc131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant
March 02, 2011

What can I say, they went above and beyond & exceeded my expectations. It didn't take long considering I stumbled in without an appointment. I was given a loaner car and was on my way. I came to pick up More

by Syndrome7251
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Marsiglio
February 20, 2011

FOR OUR SECOND BMW IN A ROW FROM CLASSIC VIA LEASE, WE ARE ENJOYING COMING TO YOUR IMMACULATE SHOWROOM, MEETING WITH YOUR KNOWLEDGABLE AND FRIENDLY STAFF AND OVERALL HAVING THE TIMES OF OUR LIVES. YOUR S More

by Harold Hostetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jake; wayne;porter;teri b
February 17, 2011

We went into the dealership to order a new BMW. We were happy with the sales team and how treated us. We purchased aftermarket products and were very pleased with the service department as well. They eve More

by bgorjup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri Blakely, Mike Urban
December 29, 2010

The only problem which I had. When I picked the car up the tire inflate light was on. I had to add 5 pounds to each tire. This is something that should have been check before pickup. The over all experien More

by R.Holy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant & Mike
December 13, 2010

This is my second BMW and working with Teri was an absolute dream. She was able to meet all of my needs and took all the time with me that was needed to work through the various options I had before More

by clemchaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri Blakeley
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