I recently bought a used 2014 BMW 328i from Classic BMW. The sales staff (Rico Andani and Paul Kim) were very friendly, knowledgeable, and I walked away feeling great about my purchase. A couple days later, upon close inspection and in certain lighting, I could see several small dents spread across the hood and passenger side door. Feeling a little frustrated at the situation and with buyer's remorse, I brought the car into the dealership, spoke with the Sales Manager (Eddie Sanchez) and their dent repair specialist (Danny Lopez), and they agreed to fix all of the dents, at no additional cost to me. Their level of customer service and focus on my satisfaction went above and beyond what I've ever experienced at another dealership. Danny did an excellent job fixing ALL of the dents, with not a single trace they were ever there. The exterior looks brand new thanks to his hard work and the sales team's eagerness to make me another one of their satisfied customers. It's this type of high quality service that will keep me coming back for years to come.