Classic Chevrolet

I didn't purchase my car from this dealer, so I have worked solely with the service department. They quite suck. Never have parts on hand, so always have to re-schedule. Warranty customers treated secon worked solely with the service department. They quite suck. Never have parts on hand, so always have to re-schedule. Warranty customers treated secondary from paying customers. General attitude is the feeling that they don't really want to help you, but they don't want you to call their boss. "Consultants" are generally unavailable and/or do not call back when promised. I have used other GM dealerships in the area and have much greater experiences, so it is not the "goodwrench policy". I have literally sat in the waiting area and watched people being put on hold for no apparent reason. They say that weekdays are by appointment only. I call to setup my appointment, drive the car in and it is generally just chaos and you are seemingly chosen at random for your service. I then have to explain again why I am in for service, what kind of car, etc etc. Stupid. Can't say I'm coming back once current issues are fixed. More

We have known Jeff for MANY years and enjoy his business and personal friendship. We have recommended Classic Mentor to many of our friends. The customer service is always great, we've loved all the cars and personal friendship. We have recommended Classic Mentor to many of our friends. The customer service is always great, we've loved all the cars from there. Price was a huge factor in buying this car and we walked out with the car that we wanted at a price we seemed fit for us. Both Jeff and Mike are very knowledgable and couteous. Mike went through my car with me, set up my BlueTooth...he went above and beyond my expectations. I've been a Dogde customer for the past 10 or so years and I have found my new love in the Chevy cars! Thank you! More

This is the second car purchased in the last several months from Classic Chev. John has been the most professional sales person I've met...not a hard sell type individual. We have been inclined to s months from Classic Chev. John has been the most professional sales person I've met...not a hard sell type individual. We have been inclined to stay at Classic because of the wonderful and trustworthy service we have received there. The service dept. actually allows us to think that the price of the car, though more expensive than at another dealer, is a good value. More

I had no issues in dealing with Classic Chevrolet. Shawn Maffit made shopping for a new vehicle a pleasant experience. I will recommend this dealer to any one looking for a new or used car. Maffit made shopping for a new vehicle a pleasant experience. I will recommend this dealer to any one looking for a new or used car. More

I get the best customer service at Classic Chevrolet. I have bought my last 3 cars there! I recommend it to all my friends that compilment me on my new Equinox. They are very friendly and show me respect have bought my last 3 cars there! I recommend it to all my friends that compilment me on my new Equinox. They are very friendly and show me respect when I go for service. I will keep coming back in the future! More

Fair deal, positive negotiations,comprehensive overview and introduction to vehicle, excellent introduction into vehicle service department. The finance man was knowledgeable and got us an excellent APR on and introduction to vehicle, excellent introduction into vehicle service department. The finance man was knowledgeable and got us an excellent APR on the loan. The dealership exudes a friendly but professional atmosphere. More

Very knowledgeable personnel. I was in for my first Very knowledgeable personnel. I was in for my first check, oil change and tire rotation. Informed me of a recall on my 6 month old Malibu wh Very knowledgeable personnel. I was in for my first check, oil change and tire rotation. Informed me of a recall on my 6 month old Malibu which they completed. Provided me with a company loaner (another Malibu) with only 250 miles on it. Excel- lant service. My previous service experiences with my Cadillacs at Classic Cadillac prompted me to return to Classic's Cheverolet store to buy a new car for my wife. More

I had a very favorable visit! John made me feel very comfortable and was very thorough in his approach. He didn't try to upsell me and really did a good job helping me hone in on the ideal vehicle for m comfortable and was very thorough in his approach. He didn't try to upsell me and really did a good job helping me hone in on the ideal vehicle for me. While John was getting paperwork squared away I had a great conversation with Jim Brown and he helped reiterate to me that my loyalty to Classic should remain now and well into the future. I have bought several cars over the past 10+ years and was concerned when Fred Lambert left. John did a good job picking up the pieces. More

The experience with buying the car was good. I believe it was Jeremy at the Mentor Classic. The service department was not a good experience. We have experienced problems with our new Cruze and took it t it was Jeremy at the Mentor Classic. The service department was not a good experience. We have experienced problems with our new Cruze and took it to the dealer. They said there is nothing wrong. The car rolls back when on a flat surface when you take your foot off the brake after being at a stop. I know that is not right. Any suggestions? Not sure what good a warranty is if the problems aren't acknowledged. More

It's not always fun to go through the process of getting a new car. This was a nice/smooth experience from beginning to end -- including experience with sales; experience with finance and all communication a new car. This was a nice/smooth experience from beginning to end -- including experience with sales; experience with finance and all communication post-sale. The overall atmosphere was friendly. We very much enjoyed working with our sales person, Vlado Terzic. Next time we are looking for a car, we will visit Classic and will ask to work with Vlado. More