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Classic Chrysler Dodge Jeep Ram

Madison, OH

Overview
Employees
Reviews
Vehicles
4.6
202 Reviews
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6300 North Ridge Road

Madison, OH

44057

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Showing 202 reviews

June 29, 2026

Nice people they work with me to get my jeep fixed up for me under warranty More

by thechristyfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crag and mark
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June 25, 2026

Craig was great as usual. Got my car in and out quickly even though they were busy with repairs. More

by dmkatona1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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June 11, 2026

The team was great, but was unable to remedy the issue. With the charging and quick discharge. More

by bigcfire5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Rusyniak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Villines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Jun 23, 2026 -

Classic Chrysler Dodge Jeep Ram responded

Thank you for your review and feedback. We're glad to hear our team provided a great experience during your visit. We understand your disappointment that the charging concern was not fully resolved, and we appreciate the opportunity to continue working toward a solution. Thank you for your patience and your business.

June 07, 2026

Great sales and service department. I worked with them for the last 25+ years. Courteous, knowledgeable, detailed and good communicators. More

by hanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Jacob (sales), Bob, Craig, Austin (service) and many others throughout many years! h the last 30 years (Dodge, Chrysler, GM).
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Jun 18, 2026 -

Classic Chrysler Dodge Jeep Ram responded

Thank you for your kind words and continued loyalty! We're honored to have earned your trust for more than 25 years. We appreciate your business and look forward to serving you for many more years to come.

June 07, 2026

My car sat for 7 days before anyone looked at it on the 8th day. More

by ggnetschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Jun 26, 2026 -

Classic Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We sincerely apologize for the delay in diagnosing your vehicle. We understand how frustrating it is to wait that long without progress, and we appreciate you bringing this to our attention. Your comments will be shared with our management team as we work to improve our service process.

June 07, 2026

They always offer honest, prompt and courteous service and also they always wash my van! More

by rgslambang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 26, 2026 -

Classic Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear you continue to receive honest, prompt, and courteous service from our team. We're happy to know the complimentary car wash is appreciated as well. Thank you for your continued trust and business!

June 06, 2026

Took three years to do warranty work on jeep wragler when othe places were only taking a few weeks. More

by Sad customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Jun 18, 2026 -

Classic Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We are sorry to hear this experience left you as a sad customer. We understand how frustrating such a lengthy delay can be. In some cases, warranty repairs and recall work require manufacturer-supplied parts that can be difficult to obtain, which can unfortunately extend repair timelines beyond anyone's expectations. We appreciate your patience and sincerely regret the inconvenience this caused.

June 06, 2026

Dealership was very laid back and friendly! Salespeople were attentive and knowledgeable of the vehicle I was looking at. Overall great experience More

by scottkronik6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Boston
4.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic reputation
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Rusyniak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Villines
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Classic Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear you had a great experience and found our team friendly, attentive, and knowledgeable. We appreciate your business and hope you enjoy your new vehicle!

June 03, 2026

Friendly, efficient, clean, timeliness in get vehicle done, They go above to clean the vehicle after it is serviced. More

by chevyvicky@roadrunner.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Howell And Craig in service
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June 03, 2026

I always have friendly and prompt service at Classic Jeep in Madison. I trust this service department. Thank you for always being courteous and helpful. More

by shellye.larned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Craig
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