Classic Elite Sugar Land - Service Center

Great and friendly service. Did well communicating and giving me updates throughout repair and service Did well communicating and giving me updates throughout repair and service More

Service center was good, however I had to go to the parts department, which the gentleman was very helpful! The cashier on the other hand, no greeting, I inquired about using my GM rewards since a sign was i department, which the gentleman was very helpful! The cashier on the other hand, no greeting, I inquired about using my GM rewards since a sign was in front of the cashier window, only to hear " oh I don't know nothing about that you have to go back to the parts counter" well why would a customer think to ask the parts department and not the cashier, especially since the GM reward sign is in front of the cashiers window. Customer service lacked with the cashier department and they should be knowledgeable of how to use GM rewards!! More

Great experience. Technician very professional and helpful. Positive and friendly staff across the service department. Technician very professional and helpful. Positive and friendly staff across the service department. More

My advisor Irineo was very polite, knowledgeable, and helpful -service was quick and easy. Thank you 😊! helpful -service was quick and easy. Thank you 😊! More

Chris in service is Awesome! He is always on top of things and gets you in and out. He is always on top of things and gets you in and out. More

Great job on the service and your team and your staff are amazing and they deserve to be appreciated and respected thanks amazing and they deserve to be appreciated and respected thanks More

Great and friendly service. They got my car in and out and I didn't have to wait long at all. Will definitely be coming back for all of my service needs. They got my car in and out and I didn't have to wait long at all. Will definitely be coming back for all of my service needs. More

Carlos is the man - he took care of everything I needed and provided excellent service. and provided excellent service. More

Fantastic! I usually hate dealing with dealers, but these folks are great. They took such great care of me, I sent my wife to them! Highly recommend! I usually hate dealing with dealers, but these folks are great. They took such great care of me, I sent my wife to them! Highly recommend! More

Everyone was professional and upfront about the wait time. The wait time was 2 hours. Great customer service. time. The wait time was 2 hours. Great customer service. More