Classic Ford Mentor

Always helpful. My car would not start at the gas station after pumping gas. Called Classic, Tom sent out a service car to jump my battery. Drove to the dealership, My car would not start at the gas station after pumping gas. Called Classic, Tom sent out a service car to jump my battery. Drove to the dealership, Ian got me in & out asap. Even was willing to get me a loaner car to get me to my next appt on time. Always such piece of mind to know if I have a car problem, Classic Ford service will help me quickly & efficiently!! More

Our salesperson Jon was very knowledgeable and professional. He made the vehicle purchase process easy and took time to review the vehicle capabilities with us. professional. He made the vehicle purchase process easy and took time to review the vehicle capabilities with us. More

Worked primarily with Josiah and Jeremiah for the service visit for my Mustang. They were fantastic. They kept me up to date on the status while I waited. A couple times Jeremiah pulled me into the shop t visit for my Mustang. They were fantastic. They kept me up to date on the status while I waited. A couple times Jeremiah pulled me into the shop to show me what he found and how the fix would play out. I appreciated their thoroughness and willingness to keep me in the loop. More

Ron Laing is fantastic! He takes great care to listen to why your car is here. He takes great care to listen to why your car is here. More

Friday afternoon Advised me to have my car towed by the Ford service. Tow truck arrived about 15 mins after being contacted.. Heard on Saturday that they had received my car. It would be looked at on Mo Ford service. Tow truck arrived about 15 mins after being contacted.. Heard on Saturday that they had received my car. It would be looked at on Monday am. Received notice that the car was being taken care of. Classic Ford brought my car back to me on Tuesday morning - all fixed and washed. Received a follow up call regarding the towing and from service dept. Everything AOK More

Olivia was polite and courteous…. The waiting room is clean….. And the work was done professionally and timely…. The waiting room is clean….. And the work was done professionally and timely…. More

This dealership was clean and all the employees were very friendly and professional. I will be coming back! friendly and professional. I will be coming back! More

In an emergency situation quickly repaired our Expedition. We were traveling to Mentor to visit our daughters family when we broke down. We were leaving for a Colorado vacation. Classic took car Expedition. We were traveling to Mentor to visit our daughters family when we broke down. We were leaving for a Colorado vacation. Classic took care of the repairs while we caught a plane to Colorado in Cincinnati. Everything was taken care of while we were gone. Great service. Ron really took care of us. Thx Classic Ford! - Chris and Kathy More

The service dept is outstanding and im completely happy with everyone i encounter! They are so nice and take care of my truck like its their own truck. with everyone i encounter! They are so nice and take care of my truck like its their own truck. More

Ian is the best out there for service advisors. Would recommend him any time you need service. Would recommend him any time you need service. More