Classic Ford Sales
Smithfield, NC
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The original cost of the vehicle was 55,000. I put 20,000 down on the vehicle which math says 55-20 = 35. The price of the vehicle was 65 after ADD ONS. IF THE MILEAGE IS UNDER WARRANTY AND I I put 20,000 down on the vehicle which math says 55-20 = 35. The price of the vehicle was 65 after ADD ONS. IF THE MILEAGE IS UNDER WARRANTY AND IT COMES WITH FACTORY ITEMS FOR THE LIFE OF THE VEHICLE WHERE DID THE EXTRA 30 K COME FROM TO MAKE THE PRICE 65,000. I HAVE NOW BEEN TRYING TO GET THIS FIXED FOR A YEAR. THE DEALERSHIP HAS BEEN NO HELP OF COURSE THEY RECEIVED THE MONEY, WHY WOULD THEY FIX WHAT THEY KNOW IS I CORRECT? DO NOT DO BUSINESS WITH THIS DEALERSHIP TAKE YOUR MONEY TO ANOTHER BRAND OF VEHICLE. THIS DEALERSHIP IS WORTHLESS TO FIXING WHAT THEY KNOW IS SHADY BUSINESS PRACTICE. More
My sales experience with Classic Ford of Smithfield has been professional and friendly. I would like to thank Lou and Abriana for making the sales process as smooth as possible ! been professional and friendly. I would like to thank Lou and Abriana for making the sales process as smooth as possible ! More
Very pleased with the service I receive at Classic Ford. Took the truck in for the 20K mile service unaware of the pending recall on my axle. James added the recall inspection and found that I indeed need Took the truck in for the 20K mile service unaware of the pending recall on my axle. James added the recall inspection and found that I indeed needed that repaired. He ordered the parts and scheduled the repair in less than a week. Awesome service! More
Went in for an oil leak but instead the fixed the wrong thing. Charged me a 1000.00 for a coolant leak. Then told me I didn't have an old leak just to tell me when I went back the next week I do. Them they thing. Charged me a 1000.00 for a coolant leak. Then told me I didn't have an old leak just to tell me when I went back the next week I do. Them theywanted to charge me 454.00 for the oil leak they claim they didn't see. I hate them for this! More
I love this dealership. They always make time for me, the work is done in a reasonable time frame, the facility is immaculate, and all the staff has been so friendly. My ser They always make time for me, the work is done in a reasonable time frame, the facility is immaculate, and all the staff has been so friendly. My service advisor, Jason, is like having a big brother that looks out for me. I will only use this dealership for my automotive needs. Thank you to everyone at the Ford dealership in Smithfield! You have set the bar high and getting service work done on my vehicle has been a pleasant experience. More

