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Classic Honda Orlando
Orlando, FL
773 Reviews
It's easy for us to say that our Honda dealership near Kissimmee, FL, isn't like the rest. After all, Classic Honda has been reinventing the dealership experience for decades, thanks to our founder, William E. "Bill" Holler. Since we first opened our doors, we've based our business around his principles, building lasting customer relationships first and sales quotas second. We're proud to say we're still going strong because of it!
Classic Honda is a part of the successful Holler-Classic Automotive Group, which has been serving the Orlando community with quality auto service and streamlined vehicle sales for 80 years! Our group motto is "Never Forget Your Customer - Never Let Your Customer Forget You!" That credo came straight from the lips of Bill Holler himself, first of the Holler clan to enter the automotive industry. Bill was a motivational speaker ahead of his time, referred to by Automotive News as an evangelist, table-pounder and spellbinder. But it was his deep understanding of customer wants and needs that guided him to success as General Sales Manager of Chevrolet and Vice President of General Motors, and it was his energetic demeanor and keen business savvy that enabled him to create innovative programs designed to motivate dealerships to break sales records. He even established the General Motors Dealers' Son School to guide the children of dealership staff as they prepare to inherit the family business. Bill's son, grandson and great-grandchildren all went on to graduate from this very school.
With such inspiring leadership and a history full of automotive triumphs, Classic Honda was well-equipped for success when it was established in 1978. Thanks to our adherence to Bill Holler's motto and our commitment to upholding these 5 Promises, we've shown customers how to truly Buy Smart and Be Happy. We've created the perfect environment for shoppers looking to buy a Honda Accord, seeking service for their Honda Odyssey or who are just interested in learning more about what it takes to obtain the car their lifestyle calls for. We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Hyundai Orlando, Mazda Orlando, Mazda Lakeland, and our sister store for the Honda Orlando area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 773 reviews
June 17, 2026
I purchased this vehicle on May 22, 2026. Less than a month later, on June 16, 2026, I discovered significant damage to the climate control display panel. The damage appears to be internal cr Less than a month later, on June 16, 2026, I discovered significant damage to the climate control display panel. The damage appears to be internal cracking or delamination beneath the surface. I have absolutely no idea how this occurred. The vehicle has not been involved in any accident, impact, or misuse. Based on the appearance of the damage, I can only speculate that it may be related to extreme heat or a manufacturing defect, but I am not qualified to determine the cause. oncerned, I immediately brought the vehicle to Classic Honda on June 17, 2026. After examining the damage, the service representative stated, "Oh, I've got to ask my manager," which immediately struck me as unusual. She then spoke with Service Manager William Harris and returned several minutes later to tell me that there was "nothing they could do" because the vehicle was not sold to me in that condition. Instead, I was instructed to call Honda's customer service number. Unsatisfied with that response, I requested to speak directly with Mr. Harris. During our conversation, he repeatedly stated there was nothing he could do and that I would have to call Honda Customer Service. While still standing in the dealership, I called Honda's customer service line and spoke with a representative named Tatiana. During that conversation, with Mr. Harris present and listening on speakerphone, Tatiana clearly informed me that Mr. Harris did, in fact, have the authority to address the issue at the dealership level and did not need direction from Honda Corporate to do so. Only after hearing this did Mr. Harris change his position. He then stated that if he believed the damage occurred naturally, he would authorize the repair. In other words, without any investigation, inspection, or evidence, he implied that I was somehow responsible for damaging a component on a vehicle that is less than a month old. I find that accusation offensive and unacceptable. The damage visible on the display does not resemble anything that could reasonably be caused by normal use. It appears to be an internal failure of the material itself. The vehicle is virtually brand new, and I take great care of my property. To suggest otherwise without any evidence is both unfair and unprofessional. What is equally troubling is Mr. Harris's conduct throughout the interaction. He was dismissive, unconcerned, and unwilling to assist. More importantly, he initially represented that he had no authority to help, which was directly contradicted by Honda Customer Service while he stood there listening. That level of customer service is unacceptable and reflects poorly on both Classic Honda and the Honda brand. I purchased a new Honda because of the company's reputation for quality and reliability. However, if this display failure and the treatment I received are representative of Honda's current standards, I feel compelled to share my experience with other consumers so they can make informed decisions before purchasing a Honda vehicle or doing business with Classic Honda. I am requesting that Honda and/or Classic Honda immediately inspect this defective display panel and replace the damaged component at no cost to me under warranty. Furthermore, I request a formal review of how this matter was handled by dealership management. I purchased a brand-new vehicle and should not be forced to fight for repairs on what appears to be a defective component less than one month after purchase. More
by jjonesatl
Employees Worked With
William Harris
March 18, 2026
Stay away from the service department here if you value your life and the life of your family. Took my Civic in for a fuel pump recall. Car came home seeking of gas. On the way back to the dealership check your life and the life of your family. Took my Civic in for a fuel pump recall. Car came home seeking of gas. On the way back to the dealership check engine light came on. The lock ring was reseated after being installed improperly. A couple days later, filled the tank. Garage smelled of gas, moved the car outside to confirm it was the Civic causing the smell. Took the car to Classic, they claim they can't reproduce the problem. Take the car home, drive it until tank needs to be refilled, garage smells of gas again. Take it to Classic. They kept the car for a week, eventually make us drive up their and refill the gas tank at our expense, then claim again it is not reproducible. A simple Internet search will tell them that this is a complication of a faulty fuel pump installation. They obviously don't care that they have sent us home with a car that is a fire hazard. More
by Lisa
Employees Worked With
Jonathan Matthew's, Saul Ruiz, Christopher Sinsko
December 13, 2025
I walked into Classic Honda dealership ready to buy a car on 12/12. It was a lil late, but not that late. Walking in though, the vibe was sleepy, it look like everyone couldn't wait to leave. It's work, I ge on 12/12. It was a lil late, but not that late. Walking in though, the vibe was sleepy, it look like everyone couldn't wait to leave. It's work, I get it. Who doesn't want to go home. One lady made eye contact, but made no attempt to come over to me, even seemed to smirk as I walked over to her, since no one else was coming to greet me. It was like I could hear her thoughts screaming with the look on her face that said : " you've got to be kidding me" . She barely cracked a smile. Didn't offer her name or extend a hand shake.. asking questions was like pulling teeth. She made a gesture to look at the sticker on the car, as if to say the answer is there! but I forgot my reading glasses. I asked her what about 2026 models? since they did not have the 2025 I wanted. And she sent me to a car "over there" for me to look at and walked away, didnt even offer me a card like dealers always have ready to hand out. She did not want to waste her time any more than what she already did. It was clear she could not be bothered. That's cool . so I went down the block to the next dealership: Holler Honda. What a difference. The vibe, felt like so much energy! Mr. G approached me immediately , stepped forward with a smile on his face, shook my hand, and was so professional. I started to relax, asking questions and he took his time to answer them all and make sure I understood it all. I asked for a 2025 I could possibly take off their hands for end of the year. They didn't any I wanted, but we kept looking around , and I ended up taking home a 2026 of the one I wanted. Merry Christmas to me! and all the Santa's at Honda Holler . p.s. Never know what service with a smile and no judgment can get you. More
by I just wanted a car
Employees Worked With
A lady "assisted" me, never gave her name or card.
December 05, 2025
Hello my name is Rosie Jenkins and I had the best experience at your dealership Monday thanks to Ms Barbara the finance advisor that helped me I was very happy and satisfied and especially a shout ou experience at your dealership Monday thanks to Ms Barbara the finance advisor that helped me I was very happy and satisfied and especially a shout out to joe prestol I really appreciate everything everyone has done and I will definitely recommend someone thank you joe for your patience and your great attitude and again I so happy love the new care everyone have a wonderful day and great weekend More
by rosiejenkins1130
Employees Worked With
Joe Prestol
August 13, 2025
It was a great experience with Dane and he did explain everything for you to understand. Thank you Dane for assisting me in getting my new ride….keep up the good work!! everything for you to understand. Thank you Dane for assisting me in getting my new ride….keep up the good work!! More
by warren874
Employees Worked With
Dane
August 02, 2025
Joshua and his team did a wonderful job servicing my Honda. Joshua was highly communicative and kept me updated the entire time throughout the process and made the experience a great one. The whole proc Honda. Joshua was highly communicative and kept me updated the entire time throughout the process and made the experience a great one. The whole process was very smooth. More
by Brittmwarren
Employees Worked With
Joshua
July 22, 2025
Great customer service: Andrew Shilling made sure that my car was taken care of with less waiting time for me . He told me where I can wait and offered snacks. He was also nice when I asked questions about t car was taken care of with less waiting time for me . He told me where I can wait and offered snacks. He was also nice when I asked questions about the services my car needed. I also appreciate, James Seven, for making follow-ups on the inquiry I made. He called, texted, emailed, and left me a voice message. He helped me get my car in 2023 and was still assisting . More
by Theresa M.
Employees Worked With
Andrew Shilling, James Seven
July 17, 2025
Made an appointment for a b1 service. When I booked online it said it would be one price. When I got there, I was told it would be double. Why the bait and switch? Nothing I could do at t When I booked online it said it would be one price. When I got there, I was told it would be double. Why the bait and switch? Nothing I could do at that point so i paid it. Service otherwise was good. But just didn’t appreciate the pricing problem. More
by 92senna
Employees Worked With
Joshua
