Classic Nissan of Sanford

Excellent customer service I would recommend this dealer to anyone that's long for a Nissan. They took very good care of me. Jim is an excellent person to work with and he did a I would recommend this dealer to anyone that's long for a Nissan. They took very good care of me. Jim is an excellent person to work with and he did all he could to get me in my new Nissan Altima. More

Completely Wonderful Customer Service Classic Motors is new to the area of Sanford and I was just going for an oil change. I walked away with an awesome and new Nissan Sentra which was an Classic Motors is new to the area of Sanford and I was just going for an oil change. I walked away with an awesome and new Nissan Sentra which was an upgrade of my original 2011 Nissan Sentra. The whole staff was very mindful of my budget, my needs in a car, and details. I was very much satisified with all services and continued customer service when questions are asked and answers are needed. I would recommend everyone near and far to buy from Classic Nissan More

Need to know! Great service with a personal touch. Service with Crossroad Nissan for 3yrs or more,no problems. Keep up the good work. JTTaylor ?? Thanks You Very Mu Great service with a personal touch. Service with Crossroad Nissan for 3yrs or more,no problems. Keep up the good work. JTTaylor ?? Thanks You Very Much! More

Slip-shod I traded my 2011 Cube for a brand-new 2014 Cube. I had just purchased an extended warranty on my 2011 Cube to the tune of $1,234.67 . I had intended I traded my 2011 Cube for a brand-new 2014 Cube. I had just purchased an extended warranty on my 2011 Cube to the tune of $1,234.67 . I had intended to use the value of this warranty as addition "down payment" on the new cube with the trade in. After all, the warranty is on the car- which I sold to Crossroads of Sanford - they said they would make sure I got my refund from the warranty, but I'd need to put an additional $2,000 down. It was a stretch financially, but I did it. 6 WEEKS LATER, after I'd called to ask where that warranty refund was... I got an email saying, in essence, "Sorry we tried. You're going to have to take care of it." I don't have the contracts, I left them with the car!!! I have no data, no proof of the warranty, but I'm supposed to cancel it NOW?! SIX WEEKS LATER (I purchased the new Cube less than a week- 88 miles into the warranty!) What do you think? Will I ever see my $2,134.... somehow, I think not. Boy am I pissed off! More

Great Experience! Great experience buying my first used car. After finding the car online that I was interested in test driving, I was going to wait to have it transpor Great experience buying my first used car. After finding the car online that I was interested in test driving, I was going to wait to have it transported to the local dealership closer to my residence. After reading rave reviews on this particular dealership in Sanford, I decided it was worth the drive (over an hour) to deal directly with a dealership that was so highly rated by many customers. My research and instincts proved to be right. My salesperson, Beth Leslie, was so professional, yet warm and down-to-earth. Truly felt the southern hospitality that I love about NC. I had bought many new cars in the past but being that those days are long gone and I was working with a budget from an insurance payout for my car, which was totaled in an accident, I was uncomfortable with the unfamiliar experience of buying a used vehicle. Beth made the experience so stress-free and genuinely was concerned with helping me buy the best vehicle for my needs (which did turn out to be the one I came for, after all). She was truly interested in gaining a happy, satisfied customer. Even the manager, who was new to the location, came over to introduce himself and thank us for our business. I love my new "used" car and so glad we made the drive to Sanford. I'm just sorry I live too far for to bring it in for regular maintenance. I highly recommend Crossroads Nissan of Sanford - Beth and the entire staff. More

good service every time mi service car.Mr. simpson cheking mi car all time,i don,t know,but I looking for the window,the great work,congrat...I,m sure in me Nissan sentra.. mi service car.Mr. simpson cheking mi car all time,i don,t know,but I looking for the window,the great work,congrat...I,m sure in me Nissan sentra.. More

If you want the best, Just ask for BETH! Beth is simply the best sale person. This is my 2nd car purchased at this dealership. The 1st was the Rouge, Beth worked on that sale for over two mon Beth is simply the best sale person. This is my 2nd car purchased at this dealership. The 1st was the Rouge, Beth worked on that sale for over two month to get me the one I wanted, couldn't be happier with it. Always polite and very easy to work with. I would highly recommend anyone to ask for Beth and you won't be disappointed More

Price Change and Dishonesty Made a visit on 10/29/14 to Crossroads Nissan of Sanford around 2 pm. I was outside for 10 minutes or so (expecting a sales person) but no one came o Made a visit on 10/29/14 to Crossroads Nissan of Sanford around 2 pm. I was outside for 10 minutes or so (expecting a sales person) but no one came out to speak. I thought this was odd, but this is not a big deal to me, so I went inside to look at a Nissan Pro 4x that was in the showroom. After about 5 minutes of opening the door on the show room truck and sitting inside to view the controls and interior with no one coming over to speak I went to desk at the front window (which had 4 guys chatting by the way) and ask a one of the gentlemen to help me with a test drive. It by chance was the finance person (Wade) and he was nice enough to set me up with the test drive. I enjoyed the truck (have been researching this truck for several weeks and taken a couple of test drives at other dealerships) and negotiated what Wade called was his best out the door price. I informed Wade I had one other comparison to make and if the price at the other dealership was not considerably lower than his I would purchase my truck at Crossroads. I visited the other dealer and although they were $250 lower in cost than Crossroads, I decided to return to Crossroads due to the following: 1. The comparison dealer increased their price by about $700 vs what they sent me in their best out the door price when we spoke last 2. The comparison dealers facilities were quite poor 3. The comparison dealers personnel were not very friendly at all When I informed Wade that I was back to purchase his truck as I had indicated on the previous day I was very sad to learn that he had INCREASED his price by $1,400. His explanation was that he had mistakenly thought on the previous day that as a former Goodyear employee I was eligible for a $1400 discount. Based on this information above (which is all 100% accurate) I would highly recommend purchasing your car or truck anywhere but Crossroads Nissan. I can't begin to tell you how disappointed I am that we live in a world where people do this on a daily basis and consider it acceptable. In all of my travels around the world from China to Mongolia it is considered an acceptable business practice to lie to someone..... I sincerely hope our society never accepts this practice like Sanford Nissan does. I will purchase this style and model truck, but NOT AT SANFORD NISSAN due to their dishonest personnel. More

After the sale, you won't get the service. Let me share with you the experience I have had with Crossroads Nissan of Sanford. We bought our 2012 Nissan Quest in January 2013. At the time it was Let me share with you the experience I have had with Crossroads Nissan of Sanford. We bought our 2012 Nissan Quest in January 2013. At the time it was a good deal and we really liked the vehicle. All the staff seemed nice and helpful, but later we came to the conclusion that it was just to make the sale. Twenty-five days after our purchase I realized that our 30 day tags are to expire in 5 days. We had not received or been contacted about our license plate at that point. After calling to ask about it, I was told that they would check into it. The next day, I was called back to be told that the inspection was never done so they weren't able to apply for the plates yet. This was the first evidence that once the sale is done, their customers fall off the face of the Earth to you. There is no reason that it should of took me calling 5 days before the tags expire to find out you couldn't apply for the tags yet. I live about an hour away so I had to make a trip there to wait for a couple hours to get the inspection that SHOULD of been done when the van was bought. Then, roughly two weeks after my 30 day tags expired I received my actual license plate. Next, about a week after that while driving to a friends house our van randomly turned off and left us stuck on the side of the road. I called their service department and they asked me to call the roadside assistance line. About 2 hours later a tow truck was there and took the van to our local Nissan dealership here in town. I had to wait till the next morning to call to find out what was going on since they were already closed. That night I did so research online to see if it had happen to anyone else. It had, but most of everything I saw was from mid-2012 and a recall had fixed the issue from that point. The next morning I called our local dealership to see what was going on. They said they wouldn't be able to get to it till later that afternoon and since it was Saturday it may not be till Monday. I needed a car at that point...they said they couldn't give a loaner because they didn't know if it was something that I did or because it was something wrong with the vehicle itself. He suggested calling Crossroads Nissan. So, I did. I explained what happened and that I thought that it could be the recall from mid-2012. At that point, the service person on the line got rude with me and said that I didn't know what I was talking about because the recall would of been done before the van even left the dealership. So, no loaner vehicle and I was stuck at home waiting....luckily, late Saturday afternoon I got a call back and they were able to make room to look at it. Sure enough, to their surprise and mine, the recall was never done on the vehicle. This was the second evidence that once the sale is done, their customers fall off the face of the Earth. That recall should of been done before it ever left the lot after I purchased it. Even then, it should of been caught when they looked at it to do the (a month late) inspection on it. Instead, due to lack of not going over a check list, our family was stuck on the side of the road for over 2 hours...thanks for that. Now, let's fast forward about almost a year. It's time to get an inspection on the vehicle. I have less than 11,000 miles on it, and they tell me that they can't pass it since the tires are to the point of showing wires. What? The van is only a year old, and less than 11,000 miles, that can't be right. I took it to you guys and you said that the tires needed to be replaced and that the alignment is off. I have a 2010 Ford Escape that has never needed an alignment, and had a 2000 Jeep Grand Cherokee that has only needed an alignment twice in the 12 years I had it. After a year, I needed an alignment. Plus, isn't that something that should of been caught on one of the oil changes I got too? Instead, you they decided that you would "help me out" and not charge me the alignment if I bought the 2 tires that were in dire need of changing. Thanks....I'm glad that you realized the cars you sale are crap and don't even want to look at why the alignment fell off that fast. I was told, "It just happens, I doubt anything is wrong with the van." And just so you know, I have had to get another alignment since then about two months ago. Thanks for checking the van out for me and making sure nothing is wrong. That's the third evidence that we again fall off the face of the Earth. At this point, I am ready to drive this van off a cliff. I am fed up with Nissan, and with Nissan of Sanford. TL;DR - After the sale, you won't get the service. More

Ask for George Perez! We had the best experience we have ever had in buying a car at Crossroads Nissan of Sanford via George Perez! He was friendly, polite, not pushy in th We had the best experience we have ever had in buying a car at Crossroads Nissan of Sanford via George Perez! He was friendly, polite, not pushy in the slightest which helped greatly helped us to get the vehicle that would meet our needs. Really one of the best salesman we have ever encountered... highly recommend Crossroads Nissan of Sanford and and ask for George! More