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Clay Cooley Chrysler Dodge Jeep Ram - Service Center

Irving, TX

4.6
246 Reviews

246 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center

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July 02, 2025

Lanie was great and was great in communicating about my jeep. She went over the services and what was in my budget and also helped me with taking care of things. More

by Tonisha74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with Lanie! Providing clear communication and staying within budget are our priorities. Thank you for sharing your feedback!

July 02, 2025

I worked with Sara, she was very nice and answered all of my questions promptly. More

by alvarez.angel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanel Aldonarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perla Keane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that Sara provided you with great service and answered all your questions. Your satisfaction is our priority, and we appreciate your feedback!

July 02, 2025

Sara was very helpful and friendly! She continued to give me updates through the day which I appreciated. The service was done in a timely manner as well. More

by bridgetours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Iraheta
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that Sara provided you with excellent service and timely updates. Our team is dedicated to ensuring a great experience, and it’s fantastic to know we hit the mark for you!

July 01, 2025

Great customer service, provided updates via text or in person. Overall excellent. Everyone Misty would reach out she would be very details on what or where my vehicle was when it came to repairs. More

by Penafrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience! We’re thrilled to hear that Misty provided excellent service and kept you informed throughout the process. Our team is dedicated to ensuring a smooth experience for our customers. We appreciate your support!

June 30, 2025

Misty Fielder is very respectful and helpful. Now a days you don't get that. I appreciate Misty for everything she has helped me with. More

by oscarl2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that Misty provided you with such great service. Our team is dedicated to making every customer experience positive, and it’s wonderful to see that reflected in your visit. We appreciate your feedback!

June 30, 2025

I have had to trade my car back in and need to do another one because both car needed/needs engine work I am not have with how I get treated when I come there. It’s like most of them don’t care if they help More

by Jasmineharris01999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We’re sorry to hear about your experience and the ongoing issues with your vehicle. Your feedback is important, and we take it seriously. We aim to provide better service, and we appreciate you bringing this to our attention. We’re committed to making things right.

June 30, 2025

I really appreciate the fast and quick service Clay Cooley gave me and also I recommend people to give them a shot at servicing there car. More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

I have been coming to Clay Cooley for about 7 years and this team was by far the best! Everyone was supportive, very knowledgeable in each of their respective positions and created one of the best car buyi More

by Allison.lewis.mavs
Recommend Dealer
Yes
Employees Worked With
Chris Mardenborough Chris Richardson Kyle P...?
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback, Allison! We're thrilled to hear that our team made your car buying experience exceptional. Your loyalty over the years means a lot to us, and we’re here to continue providing you with top-notch service!

June 27, 2025

Great Service! My Service advisor was very knowledgeable about my vehicle ans services being performed More

by josepool2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you! We’re thrilled to hear you had a great experience with our service advisor. Providing knowledgeable support is what we strive for, and your feedback means a lot to us. Looking forward to seeing you again!

June 27, 2025

Everybody was nice to me and friendly they explained everything to help me with mycar More

by briangeorge817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanel Aldonarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Arroyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Charles
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