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Clay Cooley Chrysler Dodge Jeep Ram - Service Center

Irving, TX

4.6
244 Reviews

244 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center

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September 07, 2025

From the moment I walked in I felt valued. The service representative welcomed me and explained each step of the process and directed me to a very comfortable waiting area where I could work r More

by Scooper357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

When I arrive at location to get AC service no guy is here to the job today, so I got tire rotation instead. Friendly warming I received was delightful love it, More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty
September 07, 2025

Incompetent! ! Please don’t waste your time and money here or you will greatly regret it . This is your warning!! More

by badari76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Riley was incredibly helpful and patient! Really provided clear communication throughout the entire process and patient with all my concerns and questions. Would work with him again! 10/10! More

by Ryannjames3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Campbell - all 5 stars!
September 05, 2025

Your mechanic said I had the wrong fuel and wanted $6,600 to fix the problem. I picked up the car and added octane booster to it and since then I’ve driven it 700 miles with no problems. No check engine lig More

by danscanlan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ
September 05, 2025

Went for an oil change on my ram and the lady who assisted me misty was very kind and helpful and was honest with me that it could take a while but I was perfectly fine with it I got out of there in More

by garzaroman36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty
September 05, 2025

Sara was very helpful, knowledgeable, and accommodating from the very start. She was extremely accommodating with my schedule, especially since we needed to leave out of town for college. Her service made More

by jpiolacamacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
September 03, 2025

The Worst experience in having my car serviced in the history of my 59 years! More

by DAMCANIGI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laynie was the Worst also
Sep 04, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We're truly sorry to hear about your experience. Your feedback is important to us, and we aim to improve our service. Please know that we take your concerns seriously and are committed to making things right. Thank you for sharing your thoughts with us.

September 02, 2025

Riley Campbell is very helpful when I come in with a problem and make sure I am taking care of More

by zoeprosper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Campbell takes good care of me
Sep 04, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Zoe! We're thrilled to hear that Riley provided you with excellent service. Our team is dedicated to ensuring every visit is a great one. We look forward to seeing you again!

September 01, 2025

Very good Everything went well, communication was great, work was done in a timely manner! More

by Nick
Recommend Dealer
Yes
Employees Worked With
Lanie
Sep 04, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback, Nick! We’re thrilled to hear everything went smoothly and that our communication met your expectations. We strive to provide timely service, and it’s great to know we hit the mark. Looking forward to seeing you again!

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