Clay Cooley Chrysler Dodge Jeep Ram - Service Center

I understand pushing sales as part of service. But also understand when being told it will be over 3k to replace a blower not only it hits financial but mental. Myself paid oit of pocket for the d But also understand when being told it will be over 3k to replace a blower not only it hits financial but mental. Myself paid oit of pocket for the diagnostic. Praises for extended warranty the dealership completed repairs that included replacing air blower and they said I had a broken engine mount (no signs to me, but ok) Service dept charged my warranty ALSO to pay for the diagnostic again and the talk with my service agent upon picking up my car was to credit my oit of pocket $268 as a service credit towards anything future because he did not know how to apply/reallocate the funds paid towards the invoice. Since, Reached out few times in service text for status and was told to hang tight as he get me that information (something to show my proof of credit). I could use towards scheduling to complete some recommended repairs as I’m feeling where something just didn’t seem right with my vehicle (thinking nah it just came out of the shop and could be just mental) Now family and I are 8hours away from home got stranded on highway because the engine light suddenly came on, engine shaking, car rev and jumping and now my car is now inoperable. Reached out to service agent (in panic that included issue) even asked for name of his manager. Still no response. Very hurtful. More

The first dealer turned me away. Clay Cooley did a great job. Oil & filter change and scanned the TPMS. Misty is a wonderful ambassador. Clay Cooley did a great job. Oil & filter change and scanned the TPMS. Misty is a wonderful ambassador. More

Awesome environment make me feel valued and appreciated. I will be looking for my car next I will be looking for my car next More

Buying a car from Clay Cooley was smooth, stress-free, and professional from start to finish. Great experience! and professional from start to finish. Great experience! More

They were super nice and the service were fast, i love they wash may car, thank you! they wash may car, thank you! More

Everything was well taken care of and I also appreciate them washing it for me them washing it for me More

Everything was A-OK. No problems with the service and the representative was very nice. No problems with the service and the representative was very nice. More

Outstanding service once again, I’m impressed with the quality of service and atmosphere when I arrived without an appointment. In and out in less time than allotted. quality of service and atmosphere when I arrived without an appointment. In and out in less time than allotted. More

The service was great and fast. The employees kept me up to date on the service. The employees kept me up to date on the service. More

Good location and staff was helpful when I arrived. I will be back to do business. I will be back to do business. More