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Clay Cooley Chrysler Dodge Jeep Ram - Service Center

Irving, TX

4.6
244 Reviews
Call Service Center (888) 695-1564

245 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center

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July 31, 2025

Good location and staff was helpful when I arrived. I will be back to do business. More

by kariggs1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley, Campbell
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Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We look forward to welcoming you back for your next visit!

July 31, 2025

Great customer service. Sarah did an amazing job keeping me update with the repairs and great hands-on with the extender warranty company. Thank you James for the approval f More

by wrightkemica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah repair service department
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Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We're thrilled to hear about your positive experience! It's great to know that Sarah and James provided you with excellent service during your visit. Thank you for taking the time to share your feedback; we appreciate it and look forward to serving you again!

July 31, 2025

Service advisors have no idea of the status of the vehicles. Saying parts arrived and will be installed the next day and then the next day, surprise! Parts are in back order. Never follow up with the More

by Albarivera1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We appreciate your feedback. We're sorry to hear about your experience and understand the frustration with communication regarding your vehicle. We're actively working to improve our service processes to ensure better updates and support for our customers. Thank you for bringing this to our attention.

July 31, 2025

I was in and out quickly. They did a great job! I love the status updates via text. More

by Tam115
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a quick and positive experience. Keeping you updated is our priority, and we're glad you appreciated the status texts. Looking forward to serving you again!

July 30, 2025

Great service, very professional and courteous. I would use them again if something comes up. Thanks More

by Jkevans1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback ! We're thrilled to hear you had a great experience with our team. We look forward to assisting you again in the future. Your satisfaction means a lot to us!

July 30, 2025

They are a very convenient location and get your car in quickly. Work was performed in the time frame promised. More

by Sgolding223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Campbell Riley
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Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We're glad to hear you found our location convenient and that your car service was completed on time. We appreciate your support and hope to see you again soon!

July 30, 2025

Ownership is clean, on top of the ball. Handled my needs in a weekend so I could get on my way. More

by Dwight Beckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Campbell
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Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your fantastic feedback ! We're thrilled to hear that our team efficiently met your needs and provided a clean experience. Your satisfaction is our priority, and we look forward to serving you again in the future!

July 30, 2025

Service department was great as alway fast and easy. Easy to schedule an appointment online More

by Ismael Faz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that you found our service department fast and easy. We strive to make scheduling as convenient as possible, so it's great to know you had a smooth experience. Looking forward to serving you again!

July 30, 2025

This dealership is absolutely wonderful, very nice. And clean. Extremely helpful address all your needs. And they definitely make sure you want to come back for any issues More

by shannonlindley28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden
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July 28, 2025

Easy to work with. Everything was communicated by text and the bill was sent over by text. So easy! All paperwork now digital which is awesome. More

by thnker10
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
Jul 29, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thanks for the great feedback, thnker10! We're thrilled to hear that you found our communication and digital processes easy and convenient. Making your experience seamless is our priority!

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