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Clay Cooley Chrysler Dodge Jeep Ram - Service Center
Irving, TX
246 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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246 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center
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Verified Customer
July 21, 2025
Codes weren't cleared, engine was still de rated, was told it would clean up but it never did. Now it is completely de rated and has diesel filter 100% clogged. Tech did a terrible job on the alignment, told it would clean up but it never did. Now it is completely de rated and has diesel filter 100% clogged. Tech did a terrible job on the alignment, it pulls very hard to the right and will need to be redone. More
by upperdeck17
Employees Worked With
July 21, 2025
AJ at Clay Cooley Dodge is the absolute best at customer service.She is such a please to guide me in caring for my vehicle. service.She is such a please to guide me in caring for my vehicle. More
by l.matthew97
Employees Worked With
Other Employees :
Jason Charles
July 21, 2025
He explained clearly what I needed after going in for an oil change and discovering a leak of antifreeze. There were other services I was due for, but he didn't pressure me with the 'do it or else!' sales t oil change and discovering a leak of antifreeze. There were other services I was due for, but he didn't pressure me with the 'do it or else!' sales tactic. He kindly told me to consider those things for as we all know our vehicle will thank us for it. More
by mabbiz
Employees Worked With
Riley Cambelll
July 19, 2025
Jeep ha ev issue, fixed the issue and come back to issue triggering again, its 4th time i drop the vehicle and vehicle stayed in showroom for 6 monrhs triggering again, its 4th time i drop the vehicle and vehicle stayed in showroom for 6 monrhs More
by dasaradhak
July 18, 2025
This was the worst experience and service I have ever received. If I knew then what I know now, I would have done research and chosen a better dealership and service center. The reviews are bad and there received. If I knew then what I know now, I would have done research and chosen a better dealership and service center. The reviews are bad and there’s a reason for it. If I could give 0 stars, I would. More
by paolarr4
Employees Worked With
I don’t know who I worked with
July 17, 2025
No customer engagement regarding the repair process. Posted estimates to internet with 'text messaging to 'view & PAY.' I wasn't expecting free services but needed an explanation of the invoice line ite Posted estimates to internet with 'text messaging to 'view & PAY.' I wasn't expecting free services but needed an explanation of the invoice line items. Conveniently did not offer any coupon savings More
by Pharmacyanalyst
Employees Worked With
Riley
