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Clay Cooley Chrysler Dodge Jeep Ram - Service Center

Irving, TX

4.6
246 Reviews
Call Service Center (888) 695-1564

246 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center

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July 17, 2025

You guys had my truck for 15days for a air suspension module and sensor replacement witch should have taken 5 days at max. It cost me an additional $300 for a rental car because this is my only vehicle a More

by bailey_headlee_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lanie Neal
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July 17, 2025

Riley Campbell was my service representative and did an excellent job managing the needs we had and communicating with me during the process. More

by danmeyermd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Campbell
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Jul 18, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review!

July 16, 2025

Very great an friendly people they took care of my car super quick I was in an out in about a hour or a little more More

by igonzales11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review!

July 16, 2025

my service advisor AJ is always so informative and helpful when I bring my vehicle in! I highly recommend her! More

by castanedamartha23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Jul 18, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We Aim to please, Thank you for the 5-star review

July 16, 2025

Disorganized plan and access to prior work done Poor communication regarding progress High staff turnover More

by Paultarnasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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July 14, 2025

I had a dashboard warning pop up last Wednesday evening. I called and talked to Misti and set up an appointment for next day. Misti met me the next morning and the mechanics repaired the issue. Thanks agai More

by andrewchapa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Fiedler
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Jul 18, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We appreciate your business! and the 5-star review

July 12, 2025

The car inspection was done quickly and efficiently and the customer service was over the top. More

by carmen.horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We appreciate your business! and the 5-star review

July 11, 2025

This dealership was clean, fun, informative, and delightful. I would definitely bring my truck here again. More

by eduardo.delossantos214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hamud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hamud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanel Aldonarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Arroyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dung Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Charles
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July 10, 2025

The deadlines are never met. I have taken my car to get service there multiple times and the same issue continues to occur. I took my car in for service/assessment and 4 days lat More

by reid.clayton_26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misty
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July 09, 2025

They're respectful, nice, quick with service. I recommend them to anyone. The best dealership I know. More

by Tirondebrown83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Fiedler
Report | Print
Jul 11, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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