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Clay Cooley Kia

Irving, TX

Overview
Employees
Reviews
Vehicles
4.6
319 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 319 reviews

July 17, 2026

Service department is lacking. Their systems are always out of sync and there is always a reason why they can’t do something. Very bureaucratic! There is always a form to fill out More

by IrvingKiaCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Willey
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2026

My service advisor was Mike G and was very professional through my entire process with trying to get my car fixed with my extended warranty. Though my warranty wasted my time, including Kia, Mike kept me i More

by msjg8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guiterrez
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Jul 17, 2026 -

Clay Cooley Kia responded

We’re pleased our service team kept you informed during your Kia Seltos warranty repair and delivered the extra effort you deserved. Thank you for highlighting our advisor’s dedication. We hope you enjoy driving your Seltos!

July 16, 2026

I luv Zion my salesman , quick easy process will go back thank you very much More

by Kristyconley28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zion
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Jul 17, 2026 -

Clay Cooley Kia responded

Thank you for choosing us for your new Kia K4. We’re delighted the purchase went smoothly and efficiently. We look forward to seeing you again soon.

July 15, 2026

Go see David and Albert at Clay Cooley Kia! They got me into the car I really wanted and didn’t pressure me or make me feel unwelcomed. More

by ericacalhoun18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David B, Albert
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Jul 15, 2026 -

Clay Cooley Kia responded

It’s fantastic to hear our team guided you to the new Kia you wanted while making you feel comfortable throughout the process. Thank you for the five-star rating and for sharing your confidence in us.

July 14, 2026

Great people 👍 super friendly thank you so much 😊 your staff is awesome I'll be back for my oil change soon More

by dysonbarbara289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal gonzalez
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Jul 14, 2026 -

Clay Cooley Kia responded

We’re delighted our team treated you so well. Thank you for choosing us for your Kia K5 service. We look forward to welcoming you back for your next oil change.

July 14, 2026

Rondy was my service advisor and he went out of his way to make sure everything was done for my 60,000 mile service. He also contacted Kia Connect about an issue that couldn't be resolved at the dealership More

by only4uelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug gave me good advice about my navigation system.
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Jul 14, 2026 -

Clay Cooley Kia responded

We’re glad to hear everything went smoothly during your 60,000-mile maintenance on your Kia. It’s great to know our service team reached out to Kia Connect to address the issue beyond our shop. We appreciate your feedback and look forward to helping you with any future service needs.

July 10, 2026

Great service. Everyone was helpful and anxious to solve any issues i will be using this dealership exclusively More

by joyce
Recommend Dealer
Yes
Employees Worked With
Jae
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Jul 10, 2026 -

Clay Cooley Kia responded

Thank you for your review. We’re glad our team was attentive and quick to resolve any concerns. We look forward to supporting you for all your Kia service needs.

July 09, 2026

Nice people at clay Cooley kia auto group! ! My daughter got the car she was was wanting. More

by dlbreshers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do not remember names....sorry
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Jul 09, 2026 -

Clay Cooley Kia responded

It’s wonderful to hear our team could help your daughter find the exact Kia K4 she wanted. Thank you for the great rating and for your kind words about our staff’s service.

July 02, 2026

I walked in and received immediate help, clear expectations, car service, and convenient shuttle home. More

by King
Recommend Dealer
Yes
Employees Worked With
Douglaus
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Jul 02, 2026 -

Clay Cooley Kia responded

It’s wonderful to know you experienced prompt assistance and clear communication during your Kia Soul service visit. We’re glad the shuttle home added extra convenience and appreciate you sharing these details.

June 30, 2026

Quick and efficient! Really appreciate Mike and Carter for an amazing job! They were both excellent to work with! More

by Alia J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter (tech) Mike service advisor
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Jun 30, 2026 -

Clay Cooley Kia responded

Thank you for highlighting the swift and efficient service on your Kia Cadenza. We’re pleased our team delivered an exceptional experience and appreciate you sharing your feedback. We look forward to assisting you again.

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