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Clay Cooley Nissan Irving - Service Center

Irving, TX

4.8
208 Reviews

208 Reviews of Clay Cooley Nissan Irving - Service Center

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September 24, 2022

Excellent service staff are very helpful and friendly I will recommend maricela and pedro they're very nice and helpful , come to clay Cooley Nissan of Irving More

by americamanager94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Clay Cooley Nissan Irving responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

September 22, 2022

Sales dept is cool. The service dept is terrible. They never update you on whats going on with your car. They don't return your calls. After this last experience with th More

by darkknight78gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
Sep 25, 2022 -

Clay Cooley Nissan Irving responded

Darkknight78gt, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (972) 554-2200 at your earliest convenience to discuss how we can turn your experience into a positive one.

September 21, 2022

I received excellent service from the first agent I met to the last agent. They went over and beyond to assure my concerns addressed More

by Socalderon806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James More
Sep 23, 2022 -

Clay Cooley Nissan Irving responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

September 15, 2022

The gal was kind, friendly and knowledgeable. I will return because of her and that it was done in under an hour. More

by Bhull62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name but she was fantastic
Sep 18, 2022 -

Clay Cooley Nissan Irving responded

Hi Bhull62, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

September 14, 2022

Great service all around. They kept me updated. Highly recommend! Five Stars hands down. Clay Cooley Nissan is AWESOME! More

by Trice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Clay Cooley Nissan Irving responded

Trice, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan Irving! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan Irving

September 01, 2022

Great customer service, my service representative Marco was very attentive and took care of all my issues promptly. More

by jpan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Sep 01, 2022 -

jpan05 responded

Marco Salvador’s excellent service has me hoping all service centers have csr like him.

Sep 01, 2022 -

jpan05 responded

I’ve sent

August 26, 2022

I got charged 2x on my card cause a guy named James didn’t calculate right. To me that’s bad business.. More

by Wero1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Aug 29, 2022 -

Clay Cooley Nissan Irving responded

Here at Clay Cooley Nissan Irving, we strive for excellence, and are disappointed to hear that you received anything less, We would love to turn your experience around please feel free to reach out and give us a call and ask for Crosby. Thank you.

August 24, 2022

They have the best staff! I will be coming back for everything else that I need, thank you Yevette for all your help, you are so knowledgeable!!! More

by anthonypayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yevette charity
Aug 29, 2022 -

Clay Cooley Nissan Irving responded

Anthonypayton, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2022

Keep up the good work. I appreciate the professionalism and interaction with the staff.I will definitely recommend my family and friends to Clay Cooley. More

by cperk1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Clay Cooley Nissan Irving responded

Hi Cperk1992, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2022

My husband, niece and me love to do our services cars on Nissan of Irving because they are really nice and They do a really good job! We algo bought out cars here are we are more than happy! Nuestro siguien More

by danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Clay Cooley Nissan Irving responded

Danny, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan Irving! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan Irving

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