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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.5
1,161 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,161 reviews

March 23, 2026

Great experience! He got the deal done even though I was nervous he definitely did not disappoint. More

by Marqhut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2026 -

Clay Cooley Nissan responded

Thank you for your positive feedback! We are thrilled to hear that we were able to exceed your expectations and help you achieve your goals. We value your trust in us and look forward to serving you again in the future.

March 14, 2026

He made it happen. Mr Make it Happen. It was a fast and easy process. More

by conchettagamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Clay Cooley Nissan responded

Thank you for your positive feedback! We're glad to hear that Mr. Make It Happen was able to make the process fast and easy for you. Our team strives to provide efficient and seamless service, and it's rewarding to know we achieved that for you. If you need any further assistance, please don't hesitate to reach out.

March 14, 2026

If you’re looking for a seamless car-buying experience, go see Ed. I just picked up my 2026 Nissan Sentra, and I couldn’t be happier with how smoothly everything went. Ed was incredibly efficient he respe More

by Genewilliams0525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2026 -

Clay Cooley Nissan responded

Thank you for sharing your positive experience with Ed. We're thrilled to hear that your car-buying process was smooth, efficient, and professional. We pride ourselves on respecting our customers' time and providing a seamless experience, and it's wonderful to know Ed delivered exactly that. Congratulations on your new 2026 Nissan Sentra! We appreciate your kind words and look forward to serving you in the future.

March 07, 2026

Was very helpful a very nice guy helped me in every area that he could help me. I will refer to him. More

by okagau41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2026 -

Clay Cooley Nissan responded

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that our team member was able to provide helpful and friendly service. We truly appreciate your recommendation and look forward to assisting you in the future! #customerlove #excellentcustomerservice

February 26, 2026

This guy was rude and very unprofessional to my wife, I was in another part of the building at the. My wife was visibly upset and wanted to back out the deal. This guy really needs some training on his cus More

by mboyd0323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Medrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

Clay Cooley Nissan responded

We sincerely apologize for your experience and any upset caused. Our team is committed to providing respectful and professional service to all customers. We take your feedback seriously and will address this matter internally to ensure better customer interactions in the future. Thank you for bringing this to our attention.

Feb 28, 2026 -

Clay Cooley Nissan responded

We sincerely apologize for your experience and any upset caused. Our team is committed to providing respectful and professional service to all customers. We take your feedback seriously and will address this matter internally to ensure better customer interactions in the future. Thank you for bringing this to our attention.

January 30, 2026

BJ was very professional and helpful at his job. He kept me very informed throughout the process. I will be returning. More

by David.welder89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Clay Cooley Nissan responded

Thank you for your amazing review! We are thrilled to hear that BJ provided you with professional and helpful service. We truly value your business and look forward to seeing you again soon!

January 21, 2026

The way they worked with me and made sure I drove away in a car was phenomenal they wanted me to leave happy and I did what a great team to work with Thank you so much for caring and making it happen More

by barbarapatterson285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khari Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2026 -

Clay Cooley Nissan responded

Thank you for your fantastic review! We are delighted to hear that our team went above and beyond to make sure you left with a smile on your face. Making our customers happy is our top priority, and we are thrilled to have had the opportunity to work with you. Thank you for choosing us, and we hope to see you again in the future!

January 17, 2026

I do not understand the policy that they have but I was told one thing and given a different response and so I give up on this department. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jan 19, 2026 -

Clay Cooley Nissan responded

We apologize for any confusion regarding our policy. Our main goal is to ensure customer satisfaction and we would be more than happy to clarify any questions or concerns you may have. Please reach out to us directly so we can assist you. Thank you for your feedback.

January 16, 2026

Professional concern for their customers! Worked with me in a timely manner. Recommend them to others More

by ARLENEIHNEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Clay Cooley Nissan responded

Thank you for your kind words! We strive to provide excellent customer service and are so glad we could help you in a timely manner. Thank you for recommending us to others!

January 15, 2026

Edwin got me my beautiful Nissan WITH 0 down. I’m happy to have shopped here More

by nkyahedwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2026 -

Clay Cooley Nissan responded

Thank you for choosing our dealership, we're excited to hear that Edwin was able to get you behind the wheel of your dream car with no down payment. Happy driving!

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