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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.5
1,118 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,118 reviews

December 16, 2025

Katiria Valle showed great customer service. I like the customer service portal. The immediate alert of repair service needed is awesome. More

by adnildew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katiria Valle
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December 16, 2025

Agustin Gomez was able to help solve my issue (key sensor) quickly. The total time was probably 10min or less. Communication was great and I am confident I will not have any problem with my key sensor More

by DJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Gomez
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December 15, 2025

The service department did a great job and kept me up to date on the progress. More

by smflaherty62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2025

My salesman Edwin really was committed to finding me a great deal. When showing me the cars he asked several questions about what I wanted and needed. Didn’t think I could get a brand new car but he made More

by Charme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Clay Cooley Nissan responded

Thank you so much for your review! We are thrilled that Edwin was able to provide you with excellent service and help you find the perfect car. We appreciate your recommendations and look forward to serving you and your referrals in the future.

December 12, 2025

My experience was wonderful. I arrived about 20 minutes early and they started my service very soon after I arrived. Everyone at the service center was professional and polite. I More

by joetenor1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montes
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Dec 15, 2025 -

Clay Cooley Nissan responded

Thank you so much for your kind words! We strive to provide efficient and professional services to all our customers. We're thrilled that you had a wonderful experience at our service center and we appreciate your recommendation. See you soon!

December 12, 2025

Great experience. Listen to me and did not try to sell me something that I did not want. More

by hbh5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Minnieweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Clay Cooley Nissan responded

Thank you for your kind words! We pride ourselves on truly listening to our customers' needs and providing them with the best, personalized solutions. Your satisfaction is our top priority. Thank you for choosing us!

December 11, 2025

Had the best experience buying my 2025 Nissan Armada. Mr Mcgriff was courteous and very knowledgeable and I will refer my family and friends. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Clay Cooley Nissan responded

Thank you for choosing us for your 2025 Nissan Armada purchase! We are thrilled to hear that Mr. Mcgriff provided excellent service and we look forward to welcoming your family and friends as well. Happy driving!

December 11, 2025

I came in for a oil change and they tore the bumper off my car then tried to give it back like it was already like that when I brought it up there More

by Andrei Loving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Waylan was cool the Manager had a attitude but eventually agreed to fix everything
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Dec 15, 2025 -

Clay Cooley Nissan responded

We sincerely apologize for the experience you described. This is not the standard of service we aim to provide, and we take your concerns seriously. We would appreciate the opportunity to investigate this matter further and address any damages caused during your visit. Please contact us directly so we can work towards a resolution and ensure your concerns are properly handled.

December 10, 2025

Marcus and Krystal helped me get into a new Sentra at a payment I could afford and the vehicle I wanted. More

by Ena Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Minnieweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2025 -

Clay Cooley Nissan responded

Thank you for your review! We're thrilled to hear that Marcus and Krystal were able to help you get into your dream Sentra at a payment that works for you. Happy driving!

December 10, 2025

I left my truck here to have its oil change and when I came back it had a big scratch that wasn’t there bad service and I will not be coming back to this place More

by litzy_kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katirina
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Dec 12, 2025 -

Clay Cooley Nissan responded

We are very sorry to hear about your experience. Please know that this is not the level of service we strive for. We would like to make things right and invite you to contact us directly so we can discuss a solution. Thank you for bringing this to our attention.

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