Clay Cooley Volkswagen Of Richardson

Kari Hill is the greatest customer service representative by far. Can’t say how long it’s been since I have received this type of Service from this dealership in a long time. Overall, very happy!!! by far. Can’t say how long it’s been since I have received this type of Service from this dealership in a long time. Overall, very happy!!! More

The new building is absolutely beautiful. The staff is warm and caring. Alex, my service advisor is easy going and knowledgeable. I was seen on time and the work was finished on time. The staff is warm and caring. Alex, my service advisor is easy going and knowledgeable. I was seen on time and the work was finished on time. More

One could not make a better decision to do business with this highly courteous clientele who are ready and willing to make your new car, truck, van or SUV purchase easy and fun .again. They actually listen this highly courteous clientele who are ready and willing to make your new car, truck, van or SUV purchase easy and fun .again. They actually listen to you. It didn’t happen overnight believe me. This combination of respect for their customers and their families has paid them more than they will ever know. It’s not all about them and only getting ahead for themselves. The owner Clay Cooley should be honored to have this staff represent him and his company. He knows a diamond when he sees one. I know I’m only one customer who has bought only 2 SUVs but I really felt like y’all were as happy to have me as someone or companies who have bought hundreds from Clay Cooley dealerships. I really feel like I was treated with just as much respect and given the same attention as Clay’s other customers who bought a lot more than me. That to me speaks volumes loud and clear. These kinds of things don’t just happen by accident. Clay Cooley has been on this course for a day or two, has the ability to provide guidance and a world of knowledge and is no doubt the Captain of this ship! I’m proud and honored to be on Clay’s ship. Clay Cooley and all his staff are definitely who I want to ride with no matter where go. More

The building is awesome,the personnel is very friendly and courteous helpful in every way. Then you get to sales very informative, finances very kind and works with you. The whole establishment is wonderf and courteous helpful in every way. Then you get to sales very informative, finances very kind and works with you. The whole establishment is wonderful. The proof is we purchased a new Tiguan R SE. and can’t be happier. Thanks again to all that we worked with. Have a great life😊 More

I have been here a few times, but this time was slower. Kari was fantastic, so this is not in any way directed at her. But 3.5 hours for state inspection,. oil change and tire rotation (also air filter) se Kari was fantastic, so this is not in any way directed at her. But 3.5 hours for state inspection,. oil change and tire rotation (also air filter) seemed rather long. More

Awesome Service Department. They all truly care about their customers! I would never go anywhere else. They all truly care about their customers! I would never go anywhere else. More

If you want good service go visit Clay Cooley Richardson. Dj is Friendly, knowledgeable and courteous. Dj is Friendly, knowledgeable and courteous. More

This Dealership will continue to be AMAZING as long as DJ is a part of it. is a part of it. More

I would recommend every time . Thet get the job done fast and efficiently.My Car Salesman was Gary and he assisted me well . Thet get the job done fast and efficiently.My Car Salesman was Gary and he assisted me well . More

Very helpful and understandable every one who helpful and made us feel super comfortable thanks. and made us feel super comfortable thanks. More