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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,928 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,928 reviews
August 08, 2024
Although people were very nice and helpful, I did not expected to be charged a 3% fee for paying with a credit card. I wish I would had been told about this fee before getting the service so I could deci expected to be charged a 3% fee for paying with a credit card. I wish I would had been told about this fee before getting the service so I could decide if I wanted to pay the fee or look for an alternate way of payment, especially since the company started this policy 2 or 3 days before my visit to the dealer. More
by LEONOR_CRUZHORLANDER
Verified CustomerEmployees Worked With
DJ, service advisor - 5 stars
August 08, 2024
As always the team went above and beyond to help with my service. Alex Treber has taken good care of me. What I really like about this service manager is that he doesn’t try to upsell me on stuff that’s not service. Alex Treber has taken good care of me. What I really like about this service manager is that he doesn’t try to upsell me on stuff that’s not needed. He explains what needs to be done and why and that makes me feel good. Thank you! More
by EUGE9510
Employees Worked With
Alex Treber Service Manager
August 06, 2024
Words can’t express how grateful that we are for Clay Cooley VW Richardson for going above and beyond in meeting our needs.Thank you to all of you for working with us to make this happen!! Cooley VW Richardson for going above and beyond in meeting our needs.Thank you to all of you for working with us to make this happen!! More
by maddik
Employees Worked With
Other Employees :
Cameron Johnson, Jeffrey Dean, Anthony Zahirniak
August 06, 2024
An amazing experience the vehicle we wanted seemed lost but somehow they made it happen. Price was great payments are manageable and our weekend travel suv is a reality. Thanks Nick and the whole team for but somehow they made it happen. Price was great payments are manageable and our weekend travel suv is a reality. Thanks Nick and the whole team for making it a great experience and look forward to sending family and friends. More
by raymond_wahl_jr
August 04, 2024
DJ is the man. He took good care of a tire situation first thing in the morning that I didn't have time for. His communication about the problem and fix was thoroug He took good care of a tire situation first thing in the morning that I didn't have time for. His communication about the problem and fix was thorough and the service department had my car delivered to me before I got off work. A perfect assist if things were going to go wrong that day. Thanks, DJ. My only quibble is with the 3% credit card use fee. It's not like things aren't expensive enough, the dealership tacked on 3% for using a credit card. I bought the card through Clay Cooley VW, all of my service has been with them, and then out of nowhere, an extra 3%. Still rubs me the wrong way. More
by WHATS3N
Employees Worked With
DJ
August 04, 2024
The whole team was amazing. A very no pressure style. Highly recommend this dealership to anyone looking for a new or used vehicle. A very no pressure style. Highly recommend this dealership to anyone looking for a new or used vehicle. More
by tim.stalf
Employees Worked With
Jeffrey Dean
