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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,928 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,928 reviews
August 04, 2024
I was sold a lemon paid $700 to get fixed same problem service no help service no help More
by nicole.keisha79
Verified Customer
August 03, 2024
It was a great experience Parker and E and the finance manager made my buying experience a breeze everything was in place all I had to do was sign on the dotted line manager made my buying experience a breeze everything was in place all I had to do was sign on the dotted line More
by italyj1204
Employees Worked With
Parker and E Cinco, Jeffrey Dean
July 31, 2024
Even though payment are way too much I’m happy about my car. And satisfied too. car. And satisfied too. More
by runningdoe6969
July 30, 2024
I purchase a VW Atlas Cross from this dealership and purchased an extended warranty, a yr later I sold the VW and had to drive into the dealer to fill out paper work to get the prorated extended warrant purchased an extended warranty, a yr later I sold the VW and had to drive into the dealer to fill out paper work to get the prorated extended warranty refunded. This was in March 2024, they said to give it 6-8 weeks. Time passes and I call, call, call, email, leave VM you name it and finally after another month got ahold of someone in finance who told me the day I filled out paperwork the guy quit so my paperwork never got sent in and he would escalated it and call me the following week. I still have not received a thing not even a call, I've literally called 2x daily and left VM and still have not heard a thing. This is by far the worst customer service I've ever experienced in my life and I've bought plenty of new cars and loved my VW but will not be coming back to this dealer. This is just a short version of me trying to get ahold of someone in finance. More
by Mifimilia06
July 28, 2024
I arrived with a non-functional daytime running light. Three hours later I departed with a non-functional daytime running light and a non-functional turn signal Three hours later I departed with a non-functional daytime running light and a non-functional turn signal More
by scottnesbit1971
Employees Worked With
Service Dept
July 28, 2024
The whole process was smooth and easy. The salesmen and finance team were very helpful, honest and respectful. 100% would recommend buying from this dealership. It was an all around pleasa The salesmen and finance team were very helpful, honest and respectful. 100% would recommend buying from this dealership. It was an all around pleasant experience. More
by kcrawford3211
