Clay Cooley Volkswagen Of Richardson - Service Center

They service advisors are 2nd to none. They are willing to answer any and all questions. I will continue to be a customer here after an extremely disrespectful interaction with another VW They are willing to answer any and all questions. I will continue to be a customer here after an extremely disrespectful interaction with another VW dealership. If you want to feel respected, heard and have all your questions answered —- this is the place to go. More

I have been a client of the VW dealership in Richardson when it was Boardwalk and now Clay Cooley. A couple of the people have kept my loyalty. Alex Treber in the service department has assisted me when I when it was Boardwalk and now Clay Cooley. A couple of the people have kept my loyalty. Alex Treber in the service department has assisted me when I need service work for my car. More

Kari Hill is the reason I continue to service my car here. She is so helpful and 100% trustworthy in how she operates. She is the first person I have felt this way about since bringing my car here ove here. She is so helpful and 100% trustworthy in how she operates. She is the first person I have felt this way about since bringing my car here over 20 years ago. Zach the technician is also amazing to work with and very trustworthy as well. He won't suggest things that aren't needed and really takes the time to research what was wrong with my car and narrowing it down to the root cause. More

Alex Treber is great! Appreciate his professionalism and customer service. Been a customer with VW since 1990 and the service dept is what keeps me coming back every 4 yea Appreciate his professionalism and customer service. Been a customer with VW since 1990 and the service dept is what keeps me coming back every 4 years for a new lease. Alex Treber keeps the consistent quality and respect i'm used to with Central VW and now Clay Cooley. More

service was great and quick. Got everything done in a timely manner. appreciated the shuttle as well. Got everything done in a timely manner. appreciated the shuttle as well. More

Dealership Service technician does not follow up with return calls I usually wind up calling them back to find out the status of what being done return calls I usually wind up calling them back to find out the status of what being done More

Kari was very helpful and communicated every step of the process. The service was exceptional. process. The service was exceptional. More

DJ was a great service advisor! He took time to thoroughly explain the repairs needed and provided helpful information for my tire purchase. He took time to thoroughly explain the repairs needed and provided helpful information for my tire purchase. More

DJ once again has provided an exceptionally high level of service. Very impressed with the newly renovated service facility. service. Very impressed with the newly renovated service facility. More

Kari Hill was great! She’s attentive, easy to talk to and makes the experience better at Volkswagen! She’s attentive, easy to talk to and makes the experience better at Volkswagen! More