Clay Cooley Volkswagen Of Richardson - Service Center

Ron holloman treated me with respect and was very curteous and professional. Service was exceptional. Everyone there was very frendly and professional. I loved that I even left with a cleaned polish curteous and professional. Service was exceptional. Everyone there was very frendly and professional. I loved that I even left with a cleaned polished car. I would definately recommend this dealership to all. More

Went in expecting the cost of an arm dealerships normally have and ended up paying the same for an oil change as i would have elsewhere. (Note, my car is desiel so it costs 60+ normally for an oil change) Al have and ended up paying the same for an oil change as i would have elsewhere. (Note, my car is desiel so it costs 60+ normally for an oil change) Also recieved estimates for other work my car needed and when i came back a week later to take care of the first item on the list (front brakes) ended up paying about 90 less then the original estimate. The staff has been friendly every time i have been into this location and kept me up to date on the status of work being done. I will be returning in the future to finish getting my older beetle back into top shape with the help of Kim. Thanks Kim for helping me out and being honest with me on the condition of my car. More

Kim was very helpful and courteous. Explaining in detail the work to be done and always keeping me up to date on the progress and when I could expect my car to be ready. the work to be done and always keeping me up to date on the progress and when I could expect my car to be ready. More

Kim did a great job at not only making sure the work was done properly, but also that I was satisfied with the quality. He did a great job with follow-up and was very friendly upon every encounter. During t done properly, but also that I was satisfied with the quality. He did a great job with follow-up and was very friendly upon every encounter. During the process, as I was waiting, he made sure to keep me updated on how long it would be or where they were in the process. I needed new breaks, tires, CV boot, and wiper blades, but he walked me through how long it would take, what it would take, how much it would cost, so there were no surprises along the way. I will return to this dealer for cars or services. More

Kim is as friendly as any one could want. He is very helpful at listening to the repair needs and is great at explaining the process of the repairs. helpful at listening to the repair needs and is great at explaining the process of the repairs. More

I have been to 3 dealerships, and this is the best by far in service! I won't go to another! Thanks so much Kim Lewis! in service! I won't go to another! Thanks so much Kim Lewis! More

Great service only because of Bob! Had a very bad experience a few days before with Tie I believe. Bob resolved it. If not, I would have no longer used your dealership. Thanks. experience a few days before with Tie I believe. Bob resolved it. If not, I would have no longer used your dealership. Thanks. More

From the moment I pulled in, Kim was so nice and helpful. I had already planned on having someone pick me up, but he was offering me a loaner car before he knew I was set. He then gave me his cell # and I ca I had already planned on having someone pick me up, but he was offering me a loaner car before he knew I was set. He then gave me his cell # and I called quite a few times on his day off (not knowing it was his day off) and he was still being nice and calling the dealership and giving me updates. They checked my car and fixed some extra things for FREE that I didn't even know I needed done. There have been times in the past where I felt like I just sat around at a dealership for hours and no one remembered I was there or couldn't be bothered to help. This was not one of those times! He really made me feel special and important and it was a great experience. I will definitely be back to Boardwalk VW and I hope I get Kim! More

Ron was great to work with and kept me up to date on the progress and approximate timeframe. Really liked working with him (even though car service can be painful sometimes :) progress and approximate timeframe. Really liked working with him (even though car service can be painful sometimes :) More

My daughter's 2005 Jetta had a wiring harness failure in the driver's door that resulted in the operational failure of windows, door locks, and even opening the gas filler door. Having recently moved her f the driver's door that resulted in the operational failure of windows, door locks, and even opening the gas filler door. Having recently moved her family from California back to Texas, she had great experience with a VW dealer in the Simi Valley area, but no relationship here. I assisted her in dropping her car off at Boardwalk -- driving in on "fumes". Without appointment, Kim Lewis quickly diagnosed the problem and arranged to replace the cable harness, as well as point out other needed repairs. All were done on the same day and she was on her way -- a very satisfied customer. Roy Wilshire More