Reason for Visit: Sales
I recommend this dealer: No
My Review of Clay Subaru:
Went in with my father to look at a used Camry. Took the car out for a drive, came back, and went inside to negotiate a price. I asked the sales person what they were willing to sell the car for, he said, "Just give me an offer, and I'll give it to my sales manager, and we'll go from there." I said ok, how about $7500. I knew very well that I was not gonna buy the car for that price, and that they were not going to sell it for that price. But I figured, here's a number, and we'll negotiate. I had absolutely no problem spending up to $9500 on the car (they were asking $10,900). He took the price to his sales manager, who looks at us and with a fairly loud voice says, "What?! Get the hell out of my dealership! Thats an insult." So my father and I got up, I politely asked the manager, "Do you guys not negotiate on prices at all." and he responds, "No! in my 15 years I've never had to negotiate a price with someone. Now just get out, that's an insult."
If that's the way they treat customers who want to buy a car, I can't even imagine what service is like. The sales manager (Mike Q) was the most disrespectful person I have ever met. I will never set foot in that dealership again, even if they were giving away cars. I am shocked at how pathetic he is, and how he can expect to sell cars that way.
If you wanted to be treated with respect, stay away from this dealership.
Was this review helpful to you? Yes | No