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Clay Subaru - Service Center

Norwood, MA

4.9
144 Reviews

144 Reviews of Clay Subaru - Service Center

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September 26, 2023

I always look forward to going to Clay Subaru because their sales and service people are naturally and genuinely friendly. My last visit had me going to have my car serviced for its one year oil change More

by K Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Clay. Service advisor
September 25, 2023

Clay Suburu provides reliable service and can be depended on to complete customers’ the work within a reasonable period of time, More

by caroldpow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Montpelier
August 22, 2023

Staff friendly, attentive, efficient. Easy appointments. Great! The service department has always been just what I’ve needed and they bend over backwards to be accommodating. Far better t More

by jonrhutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Montpelier
May 30, 2023

My husband and I both have our Subarus serviced at Clay. The staff is friendly and efficient. We have been very happy with the service team. The work has always been completed in the estimated time and done More

by daliapost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Clay
May 10, 2023

There was a problem with my front driver side axle. Subaru diagnosed and repaired issue under my 10 year / 100,00 mile extended warranty. Very happy with this visit to Subaru in Norwood, MA. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Have been doing business with this dealership since 2014, always taken great care of me and my auto. Excellent service with caring people. More

by My Tacoma 2016
Recommend Dealer
Yes
Employees Worked With
Phillip Geller
April 04, 2023

Clay service is always very friendly and very professional to deal with! Keeps me coming back! More

by Pgr2003
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Montpelier
December 26, 2022

Professional and patient. Made me understand what was necessary. Dealership itself very clean and comfortable More

by barnsleyblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Montpelier
December 12, 2021

My car was towed to the Clay Subaru dealership for service. Overnight my car was broken into. I was never contacted by the dealership but the police. Patrick was very unprofessional and condescending. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Francillon
September 30, 2021

I would like to complement Tom who helped me today. I I would like to complement Tom who helped me today. I had two minor issues and was treated with care. More

by mimilaws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 01, 2021 -

Clay Subaru responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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